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Tokaido» Forums » General

Subject: New purchase - board issue rss

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Mr. Money
Canada
Edmonton
Alberta
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I just bought the game a couple days ago and found a serious problem with the board. The paper that is glued to the board wasn't set properly causing a large raised "wrinkle" in the middle area. I geek mailed one rep, Philippe, but he hasn't responded. yukshake Who do I contact to request a replacement board?



Thanks.
 
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Aernout Casier
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Nijmegen
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DavidPD wrote:
I just bought the game a couple days ago and found a serious problem with the board. The paper that is glued to the board wasn't set properly causing a large raised "wrinkle" in the middle area. I geek mailed one rep, Philippe, but he hasn't responded. yukshake Who do I contact to request a replacement board?



Thanks.

Some patience could help as well Funforge have great customer service.
 
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Mr. Money
Canada
Edmonton
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Oh, patience is no problem. A quick acknowledgment is another. Anyway, based on their track record, I'm sure I'll be hearing from the company soon.

cheers
 
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Mr. Money
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I haven't heard any response from the company yet. I even sent another email yesterday directly to the company and offered to send pictures. So far....nothing. yukangrycry
 
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Mr. Money
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Does anyone know who I can contact to rectify this issue? Now that the Christmas rush is over, maybe a Funforge rep can take care of this.
 
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