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Memoir '44» Forums » General

Subject: Wonderful DoW customer service! rss

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Daniel
United States
Santee
California
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I received Memoir '44 in a trade but discovered that exactly one "Assault Center" card was missing. I emailed the Days of Wonder customer service to see if there was any way I could get that one card and they responded right away by mailing me a replacement card at their expense! Happy to keep buying Days of Wonder products!

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Timothy Yordy
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Pennsylvania
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Now if only we could convince them to reprint some of the expansions....

Good for you though.
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Little Idiot
Scotland
Manhattan
New York
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I emailed them to tell them that part of my Tigers in the snow battle map was missing, namely the map. They said nice try!
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Chris Friend
United States
Sierra Vista
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littleidiot wrote:
I emailed them to tell them that part of my Tigers in the snow battle map was missing, namely the map. They said nice try!


Good one! :-)
 
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Kevin Riddle

Oklahoma
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good company and good products are nice to have!
 
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Declan Breen
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Northern Ireland
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I second that, I got a tank and 2 yank infantry pieces as replacements.
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Andy
Norway
Stavanger
Rogaland
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My example isn't from Memoir 44 but from Shadows Over Camelot. My copy had 5 Picts and 3 Saxons instead of the usual 4 of each. I sent off an email to their customer support and they sent me a replacement in a hand written letter!

It's a minor thing but it was really nice and I have highly recommended their games and the customer service to my friends.
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