Mark Nunya
United States
East Palestine
Ohio
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I did not get rules when got this new and tried to deal with customer service and they won't even send me a pdf... Does anybody have rules for this?
 
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Allen J
Australia
Erskineville
Other (Non U.S.)
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ohkoolnerd wrote:
I did not get rules when got this new and tried to deal with customer service and they won't even send me a pdf... Does anybody have rules for this?


If you don't mind paying for shipping I have like 15 copies of the previous generation rules.
 
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Gian Marco Franco
Italy
Maserada sul Piave (TV)
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What a shame,
Such a wonderful system in the hands of Critical Hit! Do You need any other reason to think It will die of business ineptitude!
 
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Nerijus S.
Lithuania
Vilnius
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Fact No. 1 - They forget to include something very often.
Fact No. 2 - They always send missing pieces if notified, sometimes with added bonuses as an apologize.

maureen.criticalhit@yahoo.com

Note: BASIC GAME 1a comes with special introductory "basic" rules, not the full ones you are being offered. And just stay away from the outdated versions, for god's sake...
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Mark Nunya
United States
East Palestine
Ohio
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I contacted that email. It was like pulling teeth- never had such bad customer service. But I have the rules. Thank you everyone!
 
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Nerijus S.
Lithuania
Vilnius
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For everyone's information:

This issue was escalated up the line with official explanation written by the CH support: 6 emails in 2 days sent to customer until finally getting the requested information and subsequently sending the missing piece.

In the background of upcoming holiday season, I wish everyone some RESPECT and HONESTY.
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