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Subject: Any experience with replacement parts? rss

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Nick L
United States
Eagan
MN
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I just got this game from an online store, opened it up and there were no cubes included! I sent an email to Mayfair for replacement cubes. Does anyone have any experience with getting replacement parts from Mayfair? Are they fast? Do they respond? I've had really good experiences with FFG, but for Z-Man, I've sent a mail to only have a part show up unannounced a month later...
 
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Andreas Hemming
Germany
Köln
Nordrhein-Westfalen
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Missing parts are really anoying but just letting you know the dice are really not worth the struggle I decided to replace them with some better ones whistle
 
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Arjan van der Smeede
Netherlands
Zoetermeer
Zuid Holland
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I was missing one of the staff cards. I sent an email to Mayfair about a week ago and received the replacement card in the mail yesterday.
Good service.
 
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Chris Funk
United States
Springfield
Ohio
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They are usually pretty fast. You sent the e-mail to custserv@mayfairgames.com, right?
 
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Carrie Rostollan
United States
Auburn
Michigan
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Like what kind of dice do you think are better?

Carrie
 
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ParisianDreams
Canada
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CarrieSue41 wrote:
Like what kind of dice do you think are better?

Carrie


Personally I do not like wooden dice bc they feel too light too me. So I don't really love the ones in this game either. The same reason I do not like the ones in Discoveries, bc they are wooden as well.

He's not missing dice though, he is missing the wooden cubes.
 
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