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Dead of Winter: The Long Night» Forums » General

Subject: So, what's up with European pre-orders? rss

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At times I feel like everybody else is already playing this game.

Has anyone heard anything?
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Andrew Walmsley
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Back of the queue I'm afraid.
 
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Russell Neave-Houghting
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I've not had confirmation yet (or anything to the contrary) so it could change, but I'm still expecting my stock delivery this coming Tuesday.

HTH, Russ
 
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Aeggil wrote:
I've not had confirmation yet (or anything to the contrary) so it could change, but I'm still expecting my stock delivery this coming Tuesday.


Why's that Russ?
 
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Andrew Walmsley
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Aeggil wrote:
I've not had confirmation yet (or anything to the contrary) so it could change, but I'm still expecting my stock delivery this coming Tuesday.

HTH, Russ

Did you get your order then?
 
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Silence does not sound good :/

It's the whole Dead of Winter 2014 all over again, I remember waiting for months
 
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Felipe Bulhões
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Just saying
 
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Coiote wrote:

Just saying


That is retail release. And in US.

Question was about European pre-orders.
 
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Henrik Schmidt
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I wrote to support 2-3 weeks ago but don't exactly remember their reply.

It wasn't too encouraging at that time, something about august or such.
 
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Andrew Walmsley
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Have PlaidHat always been this poor with regards to communication with their customers? If it's delayed then just say, that's fine. But to tell us nothing is just shoddy. Not impressed at all.
 
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tigerwalms wrote:
Have PlaidHat always been this poor with regards to communication with their customers? If it's delayed then just say, that's fine. But to tell us nothing is just shoddy. Not impressed at all.


Well, in many ways, yes. Even before they were bought by Z-Man Games and now Asmodee. Original Dead of Winter release was absolutely horrible and this one seems to be going the same way
 
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Donny Behne
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Slashdoctor wrote:
tigerwalms wrote:
Have PlaidHat always been this poor with regards to communication with their customers? If it's delayed then just say, that's fine. But to tell us nothing is just shoddy. Not impressed at all.


Well, in many ways, yes. Even before they were bought by Z-Man Games and now Asmodee. Original Dead of Winter release was absolutely horrible and this one seems to be going the same way


Original DoW sold out entirely. It wasn't a question of "where's the pre-orders?" It was "this game isn't available anywhere". This is slightly different and likely attributed to PHG no longer controlling their distribution outside the US.
 
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Andrew Walmsley
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kelann08 wrote:
Slashdoctor wrote:
tigerwalms wrote:
Have PlaidHat always been this poor with regards to communication with their customers? If it's delayed then just say, that's fine. But to tell us nothing is just shoddy. Not impressed at all.


Well, in many ways, yes. Even before they were bought by Z-Man Games and now Asmodee. Original Dead of Winter release was absolutely horrible and this one seems to be going the same way


Original DoW sold out entirely. It wasn't a question of "where's the pre-orders?" It was "this game isn't available anywhere". This is slightly different and likely attributed to PHG no longer controlling their distribution outside the US.

True, but I'm not really bothered where the blame lies, I just want to know what's happening. If PlaidHat sent me an email saying there's been problems and give me an approx delivery date of say end of August fair enough, I wouldn't have a problem with it. However they haven't, they won't tell me anything. No communication at all. And all becasue they aren't responsible for distribution that shouldn't mean they just wash their hands of it, they picked that company to represent them, doesn't mean they can't ask and then relay back to us either.

However it is what it is, no disaster just slightly frustrating, I look forward to playing it eventually. It's just a pity as I tend to naturally make a mental note of what companies I can rely on etc and it's a shame to tarnish that.
 
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Stephen Mills
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tigerwalms wrote:
kelann08 wrote:
Slashdoctor wrote:
tigerwalms wrote:
Have PlaidHat always been this poor with regards to communication with their customers? If it's delayed then just say, that's fine. But to tell us nothing is just shoddy. Not impressed at all.


Well, in many ways, yes. Even before they were bought by Z-Man Games and now Asmodee. Original Dead of Winter release was absolutely horrible and this one seems to be going the same way


Original DoW sold out entirely. It wasn't a question of "where's the pre-orders?" It was "this game isn't available anywhere". This is slightly different and likely attributed to PHG no longer controlling their distribution outside the US.

True, but I'm not really bothered where the blame lies, I just want to know what's happening. If PlaidHat sent me an email saying there's been problems and give me an approx delivery date of say end of August fair enough, I wouldn't have a problem with it. However they haven't, they won't tell me anything. No communication at all. And all becasue they aren't responsible for distribution that shouldn't mean they just wash their hands of it, they picked that company to represent them, doesn't mean they can't ask and then relay back to us either.

However it is what it is, no disaster just slightly frustrating, I look forward to playing it eventually. It's just a pity as I tend to naturally make a mental note of what companies I can rely on etc and it's a shame to tarnish that.


I didn't pre-order dead of winter but I did with Ashes which actually arrived before those in USA, I also received and email notification before as well, every other pre-order for my Ashes' expansions also arrived fine, but since they were bought I felt a change and I am not happy. Is this just an initial teething phase I don't know but (edit: after DOW the long night) I have decided no more pre-orders .
 
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Their customer support and Twitter have been completely silent about these pre-orders.

I guess no news is, in this case, bad news?
 
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Fekete József
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Any news from the European pre-orders? I don't have any email yet.
 
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Bas Jelsma
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Still nothing here (Netherlands)...
 
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Michael Halle
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I am also still waiting for my preorder in denmark
 
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Fekete József
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it has arrived today
 
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