I think the "within reason" part it's only referring to shipping. The full refund part is fully covered. At least, this is what I gather. Pretty reasonable, if you ask me. :)
And also showing complete confidence in their product. :thumbsup: :star:
Well, the thing is, shipping is easily euro 40 from my country. Unless I have to ship over the Atlantic, in which case it is much higher.
So I would hate to be in a situation where the promised return policy is voided due to this "clause".