I had a credit form kickstarter in the pledge manager (as expected) and then added an item. When I went to pay on the Paypal page I wanted to go back and check if I had added everything I needed. So Pressed back on my browser (as there is no cancel button at that stage) and everything was fine; however, the option of pay is now gone. My order shows as submitted, and that I owe the extra money, but there is no active button for me to actually make payment...the pay option is unavailable as my cart is now empty.
So can anyone tell me how to actually pay the outstanding amount? Many thanks in advance.
Once you go to the PayPal page you are no longer on the pledge manager so you can't go back. don't go to PayPal until you are ready to pay and maybe try "Open in new browser" when you do click the link to go there. That was your pledge manager pages will still be available.
As a general rule, you should not go back after you are directed to Paypal (or any other payment gateways). Check that your order is correct before you hit the button. The reason for this is because just about all systems have preventive measures built in to avoid any sort of duplicate payment issues, which means you won't be able to submit again after you're redirected to Paypal.