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Subject: Portal Pre-Order Free Shipping rss

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Chester
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I'm not sure if this is the right venue, but I tried to contact Portal through their website to no avail. I am trying to pre-order the game and take advantage of the free shipping advertised on the website, but when I check out it tacks on $25 for shipping. I really want to buy through Portal but that tips the scales for me, especially if they say it is supposed to be free. Any insight?

Thanks.
 
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Grant Rodiek
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cvdellen wrote:
I'm not sure if this is the right venue, but I tried to contact Portal through their website to no avail. I am trying to pre-order the game and take advantage of the free shipping advertised on the website, but when I check out it tacks on $25 for shipping. I really want to buy through Portal but that tips the scales for me, especially if they say it is supposed to be free. Any insight?

Thanks.


Hi,

Ignacy is traveling right now, but he noted they are responding every day, usually within a few hours. I can forward this along just in case.
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Ryan Amos
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If you check out this thread:
https://boardgamegeek.com/thread/1607775/when-do-pre-orders-...

You will see that the free shipping was found when you went the GenCon pre-orders section. It appears that section has been removed, so I don't know how/where/if you can still get the free shipping option.
 
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Jason Brown
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Also remember that Portal Games is in Poland, 6 hours ahead of the east coast. I've always received a reply within a day or two, just be patient.

Also, Ignacy replies to GMs!
 
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This link http://portalgames.pl/shop/en/cry-havoc-142.p.html works to offer the 'Cry Havoc promo shipping $0' Give it a whirl.
 
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Brett Petersen
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if you are using Google Chrome you will have this problem if you use explore it should offer you free shipping
 
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Ed Duncan
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I was actually charged shipping on my pre-order (I was using Safari). I am working with the portal team to get the charges reversed.
 
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Chester
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I was getting the charge using Safari (iOS), Chrome, and IE. However, I finally got the free shipping to work in the new Edge browser with Windows 10.
 
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Michael Becker
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I did pre-order from Portal. Just paid the shipping. Does anyone know when these are shipping?
 
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Wesley Kinslow
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Tarod wrote:
I did pre-order from Portal. Just paid the shipping. Does anyone know when these are shipping?


I'd asked as well and they should be shipping a week or two post GenCon. Here's to hoping that actually happens.
 
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Grant Rodiek
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wedgeex wrote:
Tarod wrote:
I did pre-order from Portal. Just paid the shipping. Does anyone know when these are shipping?


I'd asked as well and they should be shipping a week or two post GenCon. Here's to hoping that actually happens.


The plan was September, so just a few weeks.
 
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Andy Szymas
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HerrohGrant wrote:
wedgeex wrote:
Tarod wrote:
I did pre-order from Portal. Just paid the shipping. Does anyone know when these are shipping?


I'd asked as well and they should be shipping a week or two post GenCon. Here's to hoping that actually happens.


The plan was September, so just a few weeks.


Grant, I have a nice shiny 5 spot of GG if you work some magic and get mine shipped out this week.

Just saying
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Grant Rodiek
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AndySzy wrote:
HerrohGrant wrote:
wedgeex wrote:
Tarod wrote:
I did pre-order from Portal. Just paid the shipping. Does anyone know when these are shipping?


I'd asked as well and they should be shipping a week or two post GenCon. Here's to hoping that actually happens.


The plan was September, so just a few weeks.


Grant, I have a nice shiny 5 spot of GG if you work some magic and get mine shipped out this week.

Just saying


I'm just the designer
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