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Dead of Winter: The Long Night» Forums » General

Subject: CoolStuff Inc pre-order delays rss

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joe rogers

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Anyone else waiting on this, says it's going to be in stock July 17, 29 and now august 28. Anyone know what's going on?
 
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ParisianDreams
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Low supply? Issue with the shipment? I received my copy 2 weeks ago, but I order directly from PHG.
 
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Jason
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Yeah, I've had a preorder in with miniaturemarket for months now. Just couldn't pay the amount PHG wants to order direct from them. I'm guessing they fill those orders before sending it out to other retailers (as they should).
 
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Moose Detective
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joerogerthat wrote:
Anyone else waiting on this, says it's going to be in stock July 17, 29 and now august 28. Anyone know what's going on?


Yes. You're impatient and the game hasn't been delivered to retail yet. Its not just Cool Stuff, its every store. Plaid Hat just shipped out the pre-orders within the last two weeks, so any copy in the wild has come from there. Sometime in August, the stores will get their copies and you'll get yours a few days later.

Pre-order dates aren't locked in stone.

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Matt O
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I e-mailed their customer service and the person I talked to said there was a shipment delay from the distributor. I e-mailed back to see if there was any chance it would be earlier than the 28th, and I'm waiting on that response.

If you don't mind paying I bit extra I just ordered it from Amazon Prime for $55 (free shipping). They currently have a release date of August 9th, and the customer service rep I spoke to there said that date is guaranteed give or take a few days. I asked if they'd have it before the 28th and she assured me they would.

At this point I have orders on both sites and I'll end up canceling whichever one doesn't ship first. I wish I had just bought from Plaid Hats in the first place so I'd have it already like other people do.
 
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Christopher Nima
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Umbra0118 wrote:
I e-mailed their customer service and the person I talked to said there was a shipment delay from the distributor. I e-mailed back to see if there was any chance it would be earlier than the 28th, and I'm waiting on that response.

If you don't mind paying I bit extra I just ordered it from Amazon Prime for $55 (free shipping). They currently have a release date of August 9th, and the customer service rep I spoke to there said that date is guaranteed give or take a few days. I asked if they'd have it before the 28th and she assured me they would.

At this point I have orders on both sites and I'll end up canceling whichever one doesn't ship first. I wish I had just bought from Plaid Hats in the first place so I'd have it already like other people do.


Likewise. The Aug 28th thing was not mentioned in my email to them last Wednesday so I guess it's news.

I pre ordered another game from CoolStuff too which is set for a "guaranteed" Aug 3rd release date but got a skeptical answer on if that date is solid for them.
 
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Craig Rios
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Umbra0118 wrote:
I e-mailed their customer service and the person I talked to said there was a shipment delay from the distributor. I e-mailed back to see if there was any chance it would be earlier than the 28th, and I'm waiting on that response.

If you don't mind paying I bit extra I just ordered it from Amazon Prime for $55 (free shipping). They currently have a release date of August 9th, and the customer service rep I spoke to there said that date is guaranteed give or take a few days. I asked if they'd have it before the 28th and she assured me they would.

At this point I have orders on both sites and I'll end up canceling whichever one doesn't ship first. I wish I had just bought from Plaid Hats in the first place so I'd have it already like other people do.


Website now says Aug 23rd.
 
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joe rogers

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I'm really hoping that this is the last date change, I guess they ship to retailers based on volume. I really thought coolstuffinc would have more pull though in getting those games. Shows how little I know.
 
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Matt O
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Amazon just charged my card and changed my pre-order status to "preparing for shipment"!
 
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Thomas Grogan
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I pre ordered from PHG back in June. Just got an email today from PHG saying it has prepared a shipment to me of the game.
 
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Geek And Geekability
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So CSI is now showing this is in stock, but I haven't gotten an e-mail saying my order has shipped and it's status is still only showing as "processed". I really hope pre-orders ship today. I have 4 other games tied up in this order that I've been waiting on...
 
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Moose Detective
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GeekAndGeekability wrote:
So CSI is now showing this is in stock, but I haven't gotten an e-mail saying my order has shipped and it's status is still only showing as "processed". I really hope pre-orders ship today. I have 4 other games tied up in this order that I've been waiting on...


And you're the only one.

There's probably a few hundred (or more?) orders waiting for just this game...so get to the back of the line.

Luckily for you, I ordered from Cardhaus so you don't have to get in line behind me.

OH NOES! CARDHAUS IS CLOSED ON MONDAYS. HOW DARE THEY. THEY SHOULD OPEN UP JUST TO SHIP MY ORDER!
 
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Geek And Geekability
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I understand that other people have their games tied up and I'm sure we would all like our orders to ship. Notice I said that I hope pre-orders ship today, not just my order.
I'm mostly frustrated because the CSI release date was pushed back multiple times and so many others have the game already (even people who didn't pre-order but were able to pick it up at Gencon, etc. ).
 
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Jason
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I wound up just cancelling my MM pre-order. It was a combination of getting tired of waiting and having second thoughts about whether or not I'd enjoy the "expansion". I eventually decided it just wasn't what I was looking for for that kind of money.
 
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Bradley Butler
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My MM order waiting for this to release is in processing as of today!
 
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