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BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: Beware to SPIELEOFFENSIVE.DE rss

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I have had a very bad experience with this shop.

1. They list games available in a few days but I had to wait 3 (three) months to get a couple of games which were probably being reprinted (no clue on the website)

2. The delivered box was well packaged but one of the games had 4 bad dents (on three different sides). Because there were 7 more games in the parcel (which arrived totally safe) I could not believe it was the courier fault; but that was the claim made by the customer service.shake

After waiting 3 months for a 200 euros order I thought I could have deserved a better treatment by the customer service.

I have had good shopping with Spieleoffensive in the past but after this experience I will think twice before shopping there again.
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