In the name of recognizing noteworthy Customer Support:
Delivery of my order went awry (God Bless the USPS). I contacted the company through their website. After inquiring with the USPS (Again, God Bless them), they immediately sent me a new copy of the game while the original shipment was Returned to Sender.
It was genuinely pleasing to see a company respond as quickly and positively. Kudos!