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This War of Mine: The Board Game» Forums » General

Subject: How to Change or Cancel Items on Pledge Manager? rss

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Peter Ernest
Indonesia
Jakarta
DKI Jakarta
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As The title said it:

I need to change/ cancel certain items that I paid already.
How to Change or Cancel Items on Pledge Manager?

Thank you.

 
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Brad103
United States
Skaneateles
New York
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On their update FAQ:

Quote:
5. I have completed my order, but I forgot to add some items

Please, write to us at contact@gamefound.com.

We will cancel your order and add amount of coupons that you had spent on this order, so that you can make order once again.

Please note, that it may take a day or two - but we will get to your email for sure.


That's the general 'help' email for pledge manager issues.
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Robert Mair
Canada
St. Hubert
Quebec
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You'd have to contact them directly. You can't usually cancel anything on Kickstarter once it's funded.
 
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My name is
Belgium
Brussels
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(I thought) I made a mistake on the pledge manager and they just cancelled my order.
Now, when I come back to the pledge manager, I see that my credits are completely gone (0£ instead of 212£).
I just can't do anything anymore.
I sent them an email and I'm waiting for an answer.

 
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Marwan Marwan مروان مروان
Canada
Greater Vancouver
British Columbia
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Good luck, and keep us updated.

baylock wrote:
I sent them an email and I'm waiting for an answer.
 
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My name is
Belgium
Brussels
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Hi,

They answered me yesterday.
For a reason I don't get, my cancellation was on one email account and the newly available credits were on another email account (both these emails are mine).
So, I signed up with the second one and was able to order again.
So, as far as I'm concerned, everything is fine now.
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