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Subject: Maps for Omega Team rss

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Rhys Parry
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Hi all

Does anyone know where I can download a map booklet for the Omega Team? The box I received lacked one. I can't find any downloads on CMON. This is where Zombicide shines...all books are free to download.

Thanks for any help.
 
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Stevie P
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I would contact CMON if I was missing something I should have received even if there was a download available. I have done this with other game companies where I received damaged items. Knock on wood I have never had a problem getting replacements.
 
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Rhys Parry
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Thanks...I figured as much. It's just that my experience with customer service from CMON has been less than pleasurable so I was trying to avoid the hassle if possible.
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Jack
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My CMoN customer service is often akin to me opening the back door of my house at night and asking the crickets for a little help. Their response is eerily similar to CMoN's at times. devil
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Nicholas Aldrich
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They actually are very reasonable in my experience (pledged for almost every cmon ks since the first zombicide). Experience says that during shipping, you will get a very late response due to limited employees, time, etc.
 
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CK Lai
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senorcoo wrote:
My CMoN customer service is often akin to me opening the back door of my house at night and asking the crickets for a little help. Their response is eerily similar to CMoN's at times. devil


Good to see I"m not the only one that feels this way

I'm missing the Corrupted Hobos board from the base game. Got 2 Corrupted Doctors instead. Sent in a request. So far, crickets (so then it's GenCon week, but surely not EVERYONE is at GenCon?)

455_PWR wrote:
They actually are very reasonable in my experience (pledged for almost every cmon ks since the first zombicide). Experience says that during shipping, you will get a very late response due to limited employees, time, etc.


Also true. It's getting them to acknowledge that initial report that's the challenge
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Dave Kudzma
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Don't make me exile you.
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I had some damaged dice for Rum and Bones. I sent one request for replacement, and as previously mentioned, NOTHING.

I sent a follow up request two weeks later, and got an immediate response.

Oddly, a week after I got my replacement dice, CMoN support asked if I had gotten my dice, as they had received a second request for the replacements. It appears that at times, either they or their ticketing system, is WAY behind.
 
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Stevie P
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Just got my delivery today. I am also missing the Omega booklet
 
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Stevie P
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Can you post a picture? Of the front of it? Maybe I do have it


Nevermind I'll watch one of the many Unboxing videos
 
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Stevie P
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Yeah its called Haven's Last Stand. I did have those maps.
 
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