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MERCS: Recon – Counter Threat» Forums » General

Subject: Missing my berserkers head!! rss

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Colin West
United States
Woodford
Virginia
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so I contacted MERCS about a month ago about my mini's missing head and all i have heard back was the automated email. this is not intended to bash MERCS or anything just wanted to hear if anyone else is still waiting to hear from them. and i know this is not on the same scale as other peoples larger complaints and understand that it might have been pushed to the back of the queue due to that consideration
 
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Anthony Czerwonka
United States
Orland Hills
Illinois
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are these the guys with the Shield? If so, I was missing a head too and contacted them as well, and same results!

If this is the same case, glad to see it wasnt just me.
 
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5.13 D
United States
American Fork
Utah
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I'm in the same boat. I'm missing half of the pieces for the House 9 Spy and have only received the automated response. I know they've said that they are waiting for replacement parts and sending an email puts you "in line" but that doesn't keep me from wanting a more concrete response.
 
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Colin West
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Woodford
Virginia
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o yea sorry sefadu berserker. yea i'd be happy enough w/ just an email saying this isn't just going to get forgotten when the next ks starts. well sounds like i have company, ty for the responses
 
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Brian Compter
United States
Foxboro
Massachusetts
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Unfortunately everyone is waiting along with you. Once you are in the queue all we can can do is wait.

MERCs did say that they would put out a KS update when replacement material got in from China. So look for that.
 
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Brian Shotton
United States
Westfield
Indiana
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Miniature and miniature part replacement is starting Thursday. I'll have an update with an estimated finish time.

I don't think it will take long.
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Anthony Czerwonka
United States
Orland Hills
Illinois
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Thanks Brian!
 
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Colin West
United States
Woodford
Virginia
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good stuff, thanks for the update
 
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