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D-Day at Peleliu» Forums » General

Subject: Missing Rulebook rss

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Vernan Stanton
Australia
Brisbane
Queensland
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I just received and opened my brand new, sealed copy of Peleliu and it is missing the rulebook.

I'm guessing I should just contact Decision Games for one?

Now I'm worried I'm missing other stuff.

Here's what's in the box: Map, 1x deck of cards, 4x snap lock bags, 4x player aid charts, 1x campaign analysis and 2x sheets of counters.
Anything else missing?

What are Decision Games like with replacement stuff and customer service?

Love Tarawa,hoping to love this too.
 
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Paulo Costa
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NerdyCat wrote:
Here's what's in the box: Map, 1x deck of cards, 4x snap lock bags, 4x player aid charts, 1x campaign analysis and 2x sheets of counters.
Anything else missing?

Nope. It matches with my box contents.
 
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Andi Woods
United States
Cedar Falls
Iowa
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Decision Games is quite good with customer service, I had sent an email through their forums and never got a reply. HOWEVER I called the phone on the website and had an immediate response and had a very helpful representative take my address and parts request very nicely! I would say just call the number listed on the website and be nice! The phone is also for a printing company that I think they do? So just state you are looking for customer service for Decision Games.
 
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Michael J
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I emailed them for some miscut counters, and had replacements in a week. They were quite responsive to me. Good luck!
 
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Gerardo Bolanos
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I emailed them regarding one of the counter sheets being off center causing me problems reading the beach name and turn number on american counters. I did get a response saying they were processing my request. Its been over a week and still nothing in the mail. Hopefully, I receive something soon.
 
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Warren Smith
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West Nyack
New York
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I'm in the exact same situation: just bought it and no rulebook. I put in a request on their website, got an automated response but nothing since.

I'm trying to be patient, but I'm not fond of the "trust us even if we don't confirm that we actually received your valid request and will help with your situation" automated response that I received.
 
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Warren Smith
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Took almost a month, but I finally got my rulebook. I'm glad they came through and even the wait isn't a huge deal for me (your mileage may vary as it did mean I could not play the game for a month), but it still would have been nice to have some status updates to at least let you know it's in process.
 
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