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Subject: Cardhaus on Vacation? rss

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Travis Perry
United States
Red Lion
Pennsylvania
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I've noticed their daily deal hasn't changed since Sunday or so. Are they out of the office or just really determined to sell off their stock of Spyfall?
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Daniel Drickman
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Cache?

I'm showing daily deal of Hansa Tectonics, good deal too.
 
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Tim Bueschel
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I'm seeing Spyfall as well
 
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Winvayren
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Victorville
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It's been spyfall for a few days now.
 
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Les Cardiff
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Funny you posted this....I placed an order with them on Sunday and it still shows "payment received". I was getting ready to send an email and check shipping status. I know they had some bad weather and tornadoes in the area...so they may be effected.
Let us know if you hear anything. (yes Spyfall is still up)
 
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Travis Perry
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lescard60 wrote:
Funny you posted this....I placed an order with them on Sunday and it still shows "payment received". I was getting ready to send an email and check shipping status. I know they had some bad weather and tornadoes in the area...so they may be effected.
Let us know if you hear anything. (yes Spyfall is still up)


That is odd. I've had nothing but stellar service from them so something definitely seems to be up. Hope they are all ok.
 
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Josh Anderson
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lescard60 wrote:
Funny you posted this....I placed an order with them on Sunday and it still shows "payment received". I was getting ready to send an email and check shipping status. I know they had some bad weather and tornadoes in the area...so they may be effected.
Let us know if you hear anything. (yes Spyfall is still up)


Strange. I placed an order with them late last night and received shipping notification this afternoon.
 
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Daniel
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I emailed a request to them last week and finally heard back from them today. So they might have something going on, but they're still there.
 
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Kris Fields
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I emailed them on the 23rd asking about the daily deals not updating. I heard back the next day from Kasey that they were having some site issues and that they were working on it.
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Les Cardiff
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j_anderson wrote:
lescard60 wrote:
Funny you posted this....I placed an order with them on Sunday and it still shows "payment received". I was getting ready to send an email and check shipping status. I know they had some bad weather and tornadoes in the area...so they may be effected.
Let us know if you hear anything. (yes Spyfall is still up)


Strange. I placed an order with them late last night and received shipping notification this afternoon.


I just heard back...seems there was one item in my order that was actually out of stock. Kasey said it would be in today and ship today or Monday. So all is good with Cardhause.
 
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Kris Fields
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lescard60 wrote:

I just heard back...seems there was one item in my order that was actually out of stock. Kasey said it would be in today and ship today or Monday. So all is good with Cardhause.


Considering their daily deal still hasn't updated, I wouldn't necessarily say all is good yet.
 
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Rob
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I placed an order with them on Monday August 22nd and it shipped that day and I received it Thursday August 25th so it seems they are same as always.
 
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Ben Garretson
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I placed an order with them on Friday morning (Aug 26) and it shipped later that same day. Smooth transaction here.
 
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Tony B
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Avalaunch wrote:

Considering their daily deal still hasn't updated, I wouldn't necessarily say all is good yet.


Maybe they just have a lot of SpyFall inventory to get rid of
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Kris Fields
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dvation wrote:


Maybe they just have a lot of SpyFall inventory to get rid of


Ha. They're in trouble then; the quantity left was 25 after I bought my copy last Sunday, and it's still 25 now.

Knowing that Cardhaus will hold your order until you get to the free shipping requirement, I had them do that with my order with the intention of checking their website every day for new daily deals to add to it. So far my plan has not worked out very well.
 
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Dustin Crenshaw
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Seems they are having trouble again.
 
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John Fortune
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I always get outstanding service from Cardhaus.

Since they are local to me, they are always my first choice when looking for games. There are a few games were CSI has the monopoly on distribution, like Roll Through the Ages and others from Eagle-Gryphon. And if I want miniatures I might shop elsewhere as well. But Cardhaus has always treated me with 100% customer focus.
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robert baynosa
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does cardhaus have a contact number? my emails about the shipping of terraforming mars have gone unanswered so far and the website doesnt seem to give me tracking info.
 
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Tony B
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travelbug wrote:
does cardhaus have a contact number? my emails about the shipping of terraforming mars have gone unanswered so far and the website doesnt seem to give me tracking info.


http://www.cardhaus.com/faq
(812) 948-0960

I'm not sure how long you've been waiting for a response but if you happened to send the email late Thursday or Friday it's not unusual (from my own personal experience) to get a reply on Monday. If it's been longer than that, I'm not sure...

As for Terraforming Mars, it was the last preorder item I had as part of a pending Cardhaus order and it shipped on Friday. It sounds like you've already checked your order status on the Cardhaus website so if yours hasn't shipped yet (assuming there are no other issues), I would expect it to ship on Monday.
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Matt Brown
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Them having a phone number is near a joke. I will confirm that if you sent an e-mail Friday or later, it will likely be today when they respond. Communication is not a strong point for Cardhaus.
 
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Kēvin Zoren
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Havre
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If you call Cardhaus you get a pre-recorded message telling you to e-mail them.

The first order I did with them was smooth. This time around, I e-mailed them a question on the 21st of September about adding stuff to my pre-order and got no response. I ordered from another company.

I tried again this morning after Star Trek Ascendancy was pushed back a month (for them at least) with a new question. If I don't hear back from within the next couple of days it's likely that my order will end up going to the new owners of my current house (closing October 23rd) and that will be it for any future orders. I'll stick with Miniature Market and CSI. I'm lucky it's a small town and I know the people who bought my place from me.



 
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