Thumb up
1 Posts

BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: Knight Works Gracious Response rss

Your Tags: Add tags
Popular Tags: [View All]
Kenneth Stein
United States
flag msg tools
I recently had a complaint and a request about an order I'd placed. A Companion Guide was going to be posted for free (only in black & white, not color) after I'd paid for the bound, color version, with the game.

To make a long story short, Don Lloyd, the publisher, both immediately posted a refund and said to keep the item (yet to be shipped) with his best wishes. Such a gracious, uncalled for response! Such customer care!

I would have no hesitation in recommending Knight Works as a company to buy games from. Besides my thanks to him, I will be "paying it forward" to some one in my orbit.
 Thumb up
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.