Just wanted to put a good word in for http://thirstymeeples.co.uk/
- a board game café and retailer in Oxford, UK. Not only have the family and I had some good times gaming there, I've also had nothing but good experiences buying from them online.
Most recently there was an issue with my order (not their fault - the problem was caused by the publisher). They replied very quickly to my initial e-mail letting them know there was a problem and the whole thing was sorted out swiftly and with the minimum of fuss.
Great service and I'd have no hesitation buying from them again.