Friday night my laptop died. Fast forward to Sunday afternoon where I was attempting to check up on several auctions that I was following, albeit from a different computer. All started off well as I was able to log into my account, but the positives end there; my profile, collection, wishlist, subscriptions, Geekbadges, avatar, all gone! Has this happened to anyone else? If so, what steps did you take to correct/address the situation?