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Star Wars: X-Wing Miniatures Game» Forums » General

Subject: Replacement rivets for movement dials? rss

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Damian Allen
United States
Seattle
Washington
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I seem to have lost the set of black plastic rivets that hold the movement dials together from two expansions I recently bought... So I was wondering if anyone has any idea where to get replacements? I contacted Fantasy Flight and explained that I probably lost them, but all I got back was a form reply directing my to the page for replacing missing or damages parts. Where you have to include a photo of what was damaged, or for things that were missing from the product. But I was the one who lost them, so I'd by lying if I claimed that they were missing from the package, which I'd prefer not to do just to get two plastic rivets, lol.

Thanks
 
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Jonathan Maisonneuve
Canada
Quebec
Quebec
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Doesn't matter, they will send you new ones. They won't want to lose a customer for such a small thing.
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Richard Linnell
United States
Bedford
NH
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I really need a new badge, avatar, and overtext. GM me with any ideas....
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This is the seahorse valley
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And if you really want to stand on the principal and/or pay money, go buy a dial upgrade kit for the appropriate faction...
 
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Whats 4T
United Kingdom
London
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Yeah, Fantasy Flight have been great in replacing my lost components in the past. I lost a dial recently and I thought it would have changed now they're under Asmodee (they have more stringent return rules on the website) but I explained that it was my fault and they replaced with no qualms. FFGs customer service is second to none.
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Damian Allen
United States
Seattle
Washington
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Thanks guys... I was looking at their new website for game parts under a company called Asmodee. They specifically state they they do not replace lost components or components worn due through normal use I'll try with them anyway, and see what they say.
 
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Marquis DeSade
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Seattle
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Piggyback question:

Is there a name/classification for this particular "rivet" piece? Like, if I wanted to order some extras for a side project, what is this two-part setup called?

Thanks!
 
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Swampy Crocker
United States
Maine
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Similar to a chicago screw. Not sure they work perfectly for the needs, but those are the closest I've seen.
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will anderson
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just contact them and explain what happened. I misplaced / didn't receive a rivet as well.

I also had a TIE fighter where the peg hole was slightly disfigured and wouldn't accept a peg unless I jammed it in there. I was worried I'd break it, making the ship unusable. I included pictures with my claim about a missing rivet and they sent me a replacement TIE fighter along with the rivet.
 
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