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The Dragon & Flagon» Forums » General

Subject: Missing Components rss

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Matt Keller
United States
Minnesota
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I picked up my copy of The Dragon & Flagon at Gen Con. It was missing Thras the Barbarian character card and instead came with two copies of Tuuli the Cleric. I contacted Stronghold Games support and chatted with Stephen. He asked for my address which I gave and he would send out a replacement card(he anticipated it would take several weeks to ship). Coming up on two months and I haven't received this replacement card nor word back about it.

Anyone else experience the same?
 
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A J
United States
Riverside
CA
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EmperorBox wrote:
I picked up my copy of The Dragon & Flagon at Gen Con. It was missing Thras the Barbarian character card and instead came with two copies of Tuuli the Cleric. I contacted Stronghold Games support and chatted with Stephen. He asked for my address which I gave and he would send out a replacement card(he anticipated it would take several weeks to ship). Coming up on two months and I haven't received this replacement card nor word back about it.

Anyone else experience the same?


He's a very busy man, and a one-man shop, I think. I recommend you e-mail him, as he probably just forgot. I've received replacements from him and have no complaints.
 
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Evil Bob
Canada
Montreal
Quebec
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Hmm... Gencon was Aug 17-20th, 2016.

So you've been waiting 4-5 weeks so far. I'd give it a couple more weeks before worrying, as Stephen mentioned it would take several weeks to ship.
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Matt Keller
United States
Minnesota
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bbhalla wrote:
Hmm... Gencon was Aug 17-20th, 2016.

So you've been waiting 4-5 weeks so far. I'd give it a couple more weeks before worrying, as Stephen mentioned it would take several weeks to ship.


It was actually Aug 4-7th, 17-20th is for 2017, so we are on 7ish weeks right now. Emailed a 2nd time a day or so ago, still waiting for a response.
 
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Cyn Tuck

Akron
OH
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He is a one man shop and he may be waiting for replacement parts.
 
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Dan Licata
United States
Bel Air
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I've had very good service from Stronghold and I'm sure you'll get what you need it just might take a minute.
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