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Star Trek Panic» Forums » General

Subject: Missing Shield Piece rss

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Brian Robson
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I ordered Star Trek Panic on amazon.com to be delivered to the UK ... it duly arrived in under a week.

On opening the box, however, I see there is a shield piece missing ... there are only 5 in the bag Everything else seems to be there.

Does anyone know whether it is Fireside Games or USAopoly customer service I should contact about obtaining the missing piece?
 
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GodRob
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I suspect Romulan sabotage...

USAopoly Customer Service is shown in the rules, I'd try them. Really sucks that you're missing a piece but I hope they'll straighten everything out for you.

customersupport@usaopoly.com
1-888-876-7659
www.usaopoly.com

Good Luck!
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Brian Robson
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Thanks Robert. I've dropped them an email.

I've had excellent customer service from Kosmos, Pegasus Spiele and FFG in the past (all for missing parts) ... here's hoping USAopoly are as good.
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Brian Robson
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Update ... in case anyone at all is interested (probably not!) ... heard back from USAopoly on 10/10 (one week after contacting them) to say that a replacement piece is on its way. Post from California to Scotland is likely not quick, but I should (hopefully) have the replacement piece by the end of the month.
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Brian Robson
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Final update - the missing shield piece arrived this morning

Kudos to USAopoly for their customer service.
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