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Mechs vs. Minions» Forums » General

Subject: When's it shipping? rss

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Paul Glickman
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Just checking. I think this isn't a preorder and is actually an order, but will it be shipping virtually immediately? When can one expect to get it in their hands if they order it tomorrow?

Thanks!
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Jason Brown
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It ships immediately.
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James Palmer
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This is not a preorder - they will begin shipping orders as soon as they get them.

I brought this question up on the official MvM forums, and Chris responded:

Quote:

Assuming there are no problems with getting the shipment through customs and to our warehouse, they should ship as quickly as we can. 'Days' feels right, but I'd like to manage expectations a bit since this is our first time doing this - and if there's one thing I've learned through this process - things rarely go how you plan.
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Brian
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Does anyone know where in the US they ship from , does it so same day, and are they using FedEx Home? As in, is there any chance that it'll arrive on Friday outer Saturday for some people?
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James Palmer
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lankyb wrote:
Does anyone know where in the US they ship from , does it so same day, and are they using FedEx Home? As in, is there any chance that it'll arrive on Friday outer Saturday for some people?


They're headquartered out of California, but I'm not sure if that's where their distribution center is, although I'd be surprised if it wasn't.

They're shipping via i-parcel / UPS.
 
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Iain Brown
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The NA merch warehouse is in Chicago.
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Chris Cantrell
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Our distribution warehouse is actually in Wisconsin.

I think, at most, we can ship 2k units a day, so if we quickly sell out, it will probably take a week or so to process all of the orders. Plus there will be some transit time. I'd much rather manage your expectations here than to feel like I unintentionally 'promised' something by not speaking up. I suspect units will begin arriving between 2 days and 2 weeks of the order being placed. There may be new complications that arise as we're going through this, but I can assure you we won't be taking orders and then heading to some backroom and doing high-fives. We'll work to get it out to you as quickly as we can, but that may take some time.
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Iain Brown
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Riot Kades wrote:
Our distribution warehouse is actually in Wisconsin.


How odd, the FAQ on your site says Chicago

https://support.riotgames.com/hc/en-us/articles/203612240-Ri...
 
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Harper Hobbs
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If we forgo the first round of orders, will the December orders arrive at our address before the holidays?
 
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James Palmer
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Bhobs wrote:
If we forgo the first round of orders, will the December orders arrive at our address before the holidays?


On another forum Chris said that they will try but there is no guarantee.
 
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Chris Cantrell
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Bhobs wrote:
If we forgo the first round of orders, will the December orders arrive at our address before the holidays?


I can't guarantee that, unfortunately. I wish I could, and we're obviously hoping to get copies out by the holidays, but there are too many factors (like the shipment being squared away in customs) that prevent me from saying with certainty, "I guarantee it will be there by Christmas."
 
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elac yenwod
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Riot Kades wrote:
I can assure you we won't be taking orders and then heading to some backroom and doing high-fives.


If the game is as good as I keep hearing, I don't think anyone would fault you if you decided to take the time to do one high-five.
 
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Mr Suitcase
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elacyenwod wrote:
Riot Kades wrote:
I can assure you we won't be taking orders and then heading to some backroom and doing high-fives.


If the game is as good as I keep hearing, I don't think anyone would fault you if you decided to take the time to do one high-five.


Agree. You would even have my permission to do a single jumping high ten.
 
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Giles Bloxham
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Is there any idea on the expected shipping time to Australia once it leaves the distribution center? I can only see the time frame for the US and I am pretty certain it will take longer than 2-3 days to get to Aus unless they were sent express airmail which is unlikely.
 
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