So I've just opened my box (DE edition), some things were out of punch boards, but that happens a lot. But there were only 4 of 5 dispenser lanes in the box, as if one fell out during packaging (the box was foiled though, off). Anything else had such a problem?
Who should I contact about this? Heidelberger? Horrible Games?
I had exactly the same thing happen with mine. They left the one piece of cardboard that has the four lanes on it. I think it gets left out because it's totally black on one side and hard to see.
my FLGS owner insisted on fixing the problem and gave me the missing pieces from a brand new store copy.
If you are in Europe I think you need to contact Heidelberger. I think it was they that I initially contacted and they very nicely pointed me to the US dist to get replacements. I never contacted them again though, as my FLGS took care of it.