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Subject: Wells Fargo--The flipside rss

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Mary Weisbeck
United States
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Two days ago my husband received his new Wells Fargo Debit card in the mail, the fancy one with the chip in it for extra security. He activated it that night after he came home from work.

The next day a friend dropped over unexpectedly for a game day so I asked my husband to pick up a pizza on his way home from work. When he arrived home with a pissed-off look and manner (along with a large pizza with hamburger, onion and tomato) I asked him what was wrong and he spit out that his new debit card didn't work! Nothing pisses him off easier and faster than technology since it seems to know he hates it and replies in kind.

Today he went into WF to see WTF is with the new card. Turns out someone had been trying to use his brand new number to charge anywhere from .69 at a salon, to $2600 at Burger King. Some of these transactions had no origin but at least one was from half the continent away. There were about 15 charges that WF targeted as fraud and blocked, canceling his card.

We were both dumbfounded, both by the speed and unexpectedness of the attack on a newly-activated card, and by the awesome job by Wells Fargo's fraud detection section. Good on ya! thumbsupthumbsup

I thought this was noteworthy--not all is lost, friends. Not all is lost.
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Bryan Thunkd
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Florence
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The flipside of a Wells Fargo card is...
Spoiler (click to reveal)
...where you find the CVV (card verification value).
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Billy McBoatface
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My Wells Fargo story: Got a mortgage there. The mortgage officer insisted we needed not one, but two bank accounts to get a mortgage. "It's just policy," he said, "but don't worry, there's no charges for having the accounts, and you don't need to use them, you just need to sign up for these two accounts to have the mortgage."

Then a couple years later when I heard about the pressure WF employees were under to sign people up for accounts, it all made sense. And at least he told us we were getting the accounts that we didn't want instead of just making it on his own.
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Robert Wesley
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Re: Wells Fargo--The flipside-burgers
$2600! WERE there a "Burger King" within any 'stripjoint' THAT 'moi' surely "R"-"unawares" upon this "B"-hoove-'Hooters'? sobluesoblue
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Mary Weisbeck
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Someone was going to throw a block party or something! There were actually TWO tries to pig out at the BK, the other was for $2400. You tell me how much cow and potatoes does one need?
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Robert Wesley
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sauron
blush Ronald McDonald upon HIS "down-lowblown" and being "Dairy Queen" for "Burger King"! 'Champagne ROOM-services' /modest\
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John Hathorn
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sodaklady wrote:
Someone was going to throw a block party or something! There were actually TWO tries to pig out at the BK, the other was for $2400. You tell me how much cow and potatoes does one need?

Clearly 700 acres worth.
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John Hathorn
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GROGnads wrote:
sauron
blush Ronald McDonald upon HIS "down-lowblown" and being "Dairy Queen" for "Burger King"! 'Champagne ROOM-services' /modest\

Don't forget to wrap your Whopper.
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Rob
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I've had a number of identity theft incidents in the last ten years ago. It's a huge pain, but I've caught them early each time and prevented real damage. The weirdest one was pretty recent. One Saturday morning, there were 52 $5 charges on my checking account from CraigsList - 52!
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Mary Weisbeck
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Sinister Dexter wrote:
I've had a number of identity theft incidents in the last ten years ago. It's a huge pain, but I've caught them early each time and prevented real damage. The weirdest one was pretty recent. One Saturday morning, there were 52 $5 charges on my checking account from CraigsList - 52!

That IS weird. There are 52 weeks in the year...nope, no idea. Is there a Jelly of the Week club? laugh
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Johnny O aka Johnny Soul
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If I were a cynical man...

...There's a marketing idea in this. Pre-compromised debit cards!
The PIN is preset to 1234. (The same as the combination to your luggage.)
As soon as you try to use it, it triggers a fraud alert claiming some else beat you to it but thank god Wells Fargo was able to detect this crime and disable the card before any fraudulent (or legitimate) transactions were charged against either one of your two Wells Fargo checking accounts resulting in positive PR for Wells Fargo.

Kinda fits into a family of products I've dreamt up over the years like flavor free gum for the flavor indecisive, anti-data software for the closed minded and anti-stop brakes for people who ride the brake pedal (one has to remove ones foot from the brake pedal in order to stop.)
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Johnny O aka Johnny Soul
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My bank sends a text alert to my phone for certain transactions. I have low limit credit card that I use for Netflix, Xbox Live and other internet transactions. About a year ago it was going crazy. Woke me up at 4 AM as someone somewhere had hacked my Microsoft Xbox Live account and downloaded $464 worth of video games in 20 minutes or so. It finally stopped when they hit the $500 credit limit.
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Rusty McFisticuffs
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The secret is to carefully cultivate an identity which is not worth stealing. The no-fly list is for chumps; I'm no longer allowed on trains, buses, horses, or dolphins.
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Mary Weisbeck
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kuhrusty wrote:
The secret is to carefully cultivate an identity which is not worth stealing. The no-fly list is for chumps; I'm no longer allowed on trains, buses, horses, or dolphins.

Yes, well, that goes without saying, doesn't it?
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Joe Salamone
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When American Express suspects a transaction is fraudulent, I get a text, phonecall and e-mail within minutes of each other.
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Mark Casiglio
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Sinister Dexter wrote:
I've had a number of identity theft incidents in the last ten years ago. It's a huge pain, but I've caught them early each time and prevented real damage. The weirdest one was pretty recent. One Saturday morning, there were 52 $5 charges on my checking account from CraigsList - 52!


Maybe they were buying a deck of cards in a really inefficient and expensive way?
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J.L. Robert
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Did Wells Fargo not tell you that with the card came the 5 dummy accounts?
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Walt
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Orange County
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sodaklady wrote:
We were both dumbfounded, both by the speed and unexpectedness of the attack on a newly-activated card, and by the awesome job by Wells Fargo's fraud detection section. Good on ya! thumbsupthumbsup

Nice to hear some good news about WF. I've banked with them for a long time, and they generally handle things very quickly.

Surprising because of the create-more-accounts scandal, my one complaint is that they won't give me a second credit card with a bitty limit for use online.
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Robert Wesley
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sodaklady wrote:
That IS weird. There are 52 weeks in the year...nope, no idea. Is there a Jelly of the Week club? laugh
It was for a DECK of "Magical: the Playing Cards"!
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The Seal of Approval
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kuhrusty wrote:
The secret is to carefully cultivate an identity which is not worth stealing. The no-fly list is for chumps; I'm no longer allowed on trains, buses, horses, or dolphins.


Are you still allowed on the couch?
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Mystery McMysteryface
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Remember the old video rental stores? You had to sign-up with a credit card on file in case you didn't return a video. We closed our account at a Mom & Pop video store and when I took the dog to the vet a few days later our credit card was denied. I called the bank and they claimed they saw suspicious activity on the account and closed it for our protection.

The charges were to an online retailer for XXX videos and a few local restaurants. We put 2 & 2 together and realized it had to be the video store owner who up and stole our account number.

shake
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Lynette
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Glad they managed to stop the Fraud before it got going!!

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