Shotgun Games
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Been sitting at check out for 30 minutes, repeatedly getting kicked at timed out.

No word of it being sold out so I keep trying to refresh.

Someone just please let us know when this misery is over.

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Frederick Ernst
United States
California
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We're still processing orders... sorry for the hassles. We're working on it.
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Douglas Klipfel
United States
South Dakota
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I am officially late getting back to work now. So frustrating.
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Jeremy Mease
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Could you please explain what is going on? I also have been trying for 45 min now, and never got past the product screen. Thanks.
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Denis Maddalena
United States
Fort Meade
MD
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ReluctantFr0g wrote:
Could you please explain what is going on? I also have been trying for 45 min now, and never got past the product screen. Thanks.


The server is overloaded by the pile of people accessing it. That is all.
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Tony Pecorelli
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ShotgunGames wrote:
Been sitting at check out for 30 minutes, repeatedly getting kicked at timed out.

No word of it being sold out so I keep trying to refresh.

Someone just please let us know when this misery is over.

shake


Same here. People saying they got through after a few tries. Very lucky. I've tried over and over. No dice. Literally?
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Daen Dubrulle
Belgium
Limburg
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I was able to purchase one just 2 minutes ago, so not sold out yet.

EDIT: on another thread, someone mentioned a trick which worked for me. After you added it to your cart, and proceed, the site keeps loading. Keep refreshing, and you will get through.
 
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Jason
United States
Ogden
Utah
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The "add to cart" button still shows. So, I imagine that'll go away when it's sold out.
 
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Hoby Chou
Canada
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Definitely not sold out. Just bought mine through N.A. store. What I did was open up 3 tabs with the address to the checkout page (https://na.merch.riotgames.com/en/checkout/) and kept refreshing each tab. Finally one of them went through and I completed my order successfully without any problems. (just a bit slow) Keep trying!!It took me 46 minutes.
 
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Jason Speicher
United States
Potomac Falls
VIRGINIA
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Quote:
Hey folks,

My name is Leao and I work on the MvM team as well.

First of all, I want to apologize for the bad experience you guys might be having trying to purchase MvM (I have been pressing my F5 button non-stop myself). Reality is that we have never shipped a board game before and the rush of people into the store funnel is beyond what we were expecting or prepared to handle.

Additionally, I want to assure you that we are working to solve the issue as fast as possible. I'll be here giving you guys update as I have them.

Finally, I want to remind everyone that this is not an exclusive, " buy-it-now-or-you-will-never-be-able-to-get-it" item. I know this doesn't sound ideal, but we will have additional copies to purchase in the upcoming months.

Again, so sorry for this and feel free to ask us any questions you might have.


quoted from another thread
 
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Evan
United States
Longwood
Florida
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You people need to just chill. I'm in the queue like everyone else. We will get our copies eventually. I'm sure of it.
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Jeremy Mease
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eypyeash wrote:
ReluctantFr0g wrote:
Could you please explain what is going on? I also have been trying for 45 min now, and never got past the product screen. Thanks.


The server is overloaded by the pile of people accessing it. That is all.


But all stores work except for NA?
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David Kegg
United States
Batavia
Ohio
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Cool. I will keep trying
 
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noah caldwell
United States
galt
California
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I've been trying for 5o min no dice boo!
 
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Eric
United States
Tucson
Arizona
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My new dartboard graphic.
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William Leslie
United States
San Diego
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For someone who completed the checkout, how long did the "Submitting order information..." part take? I've been sitting at that screen for over 10 minutes... Not sure to keep waiting or try again?
 
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Denis Maddalena
United States
Fort Meade
MD
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Absolutely not sold out, by the way. I finally got through.
 
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Shotgun Games
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I had no idea Championship Riven Figure would be in so high demand. Can't even check out right now. What the heck is Mechs Vs Minions?!
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Kerstin
Germany
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"Sold out" might also be region dependent. As they ship from local facilities they might keep the ones they have in Europe now for European orders and the ones stocked in the US for US orders
 
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Patrick O'Neill
Canada
Ontario
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I was all the way to the payment step and putting in my info when it failed . . . can't get back
 
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Rune Ørum
Denmark
Aarhus
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Santtu Salminen
Finland
Jyväskylä
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However, new shipment #2 just appeared, shipping in mid-December...

This is in euw-store.
 
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Jeremy Mease
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xavierjackson wrote:


Darn you Riot games!
 
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Shotgun Games
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EU officially sold out. Only Wave 2 available.
 
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Gary Gray
United States
North Hollywood
California
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I had a game in the shopping cart but it would never check out. Finally the cart emptied and the add to cart button no longer works. I hope they just disabled the add to cart button to gain control of the servers and they will enable it again. They showed 30,000 copies available this morning and I can't imagine they sold that many. I don't know if that was a world wide number or how many was available per region.
 
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