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Mechs vs. Minions» Forums » General

Subject: invoice rss

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Scott Owens
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I just got and e-mail form riot games with my invoice!!!
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Christian Morasse
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I got my confirmation from Paypal this afternoon but I'm still waiting to hear from Riot
 
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michael huckins
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I'm still waiting too. Got through around 5pm.
 
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Dakila Marcelino
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Flysim737 wrote:
I just got and e-mail form riot games with my invoice!!!


Got through about 20 mins ago, but haven't received confirmation emails. As I pressed the "Place Order" button the "There was a Problem" screen popped up. But my card was charged, so I'm not sure what t think...
 
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Matt Watkins
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got my confirmation a while ago, and invoice a few minutes ago. Wondering how long the shipping will take?
 
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Chris Cantrell
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Goemon12677 wrote:
got my confirmation a while ago, and invoice a few minutes ago. Wondering how long the shipping will take?


In the US, we're using UPS Ground and it should be shipping out of Wisconsin. I think we're also able to process around 2k units a day, so it may be a couple days before it gets shipped and then, depending on your proximity to Wisconsin, I'd expect it between 2 days and 2 weeks. Which is quite the spread, but I'd rather manage expectations rather than disappoint anyone.
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Matt Watkins
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Riot Kades wrote:
Goemon12677 wrote:
got my confirmation a while ago, and invoice a few minutes ago. Wondering how long the shipping will take?


In the US, we're using UPS Ground and it should be shipping out of Wisconsin. I think we're also able to process around 2k units a day, so it may be a couple days before it gets shipped and then, depending on your proximity to Wisconsin, I'd expect it between 2 days and 2 weeks. Which is quite the spread, but I'd rather manage expectations rather than disappoint anyone.


Awesome! It was a bit scary for awhile , but we all made it through. Have some geek gold for being a great voice for your company and easing the tension round here. Top notch all around man.
 
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michael huckins
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Still have not received confirmation email. I'm wondering if I actually got a order in. PayPal says so but no money has left my account.
 
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Chris Cantrell
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huckins_1971 wrote:
Still have not received confirmation email. I'm wondering if I actually got a order in. PayPal says so but no money has left my account.


I can't speak to your order specifically, but I've been told throughout the day that if the Pay Pal confirmation came in, you will get a note from us later. If that's not the case, please reach out to player support and we'll get you sorted.
 
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michael huckins
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Riot Kades wrote:
huckins_1971 wrote:
Still have not received confirmation email. I'm wondering if I actually got a order in. PayPal says so but no money has left my account.


I can't speak to your order specifically, but I've been told throughout the day that if the Pay Pal confirmation came in, you will get a note from us later. If that's not the case, please reach out to player support and we'll get you sorted.



Thanks for the reply. I have a PayPal authorization

"You authorized a transaction to Riot Games Merchandise, Inc. Money won't leave your account until Riot Games Merchandise, Inc processes your order."
 
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