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Mechs vs. Minions» Forums » General

Subject: order info invalid rss

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zack layton
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got a copy a few hours ago i believe. (recieved a order confirmation and a invoice from riot) paypal also shows the transaction as completed. but when i view my bank the money hasnt been pulled yet, nor when i type in my order number and info on the merch site does it pull up an order (checked out as guest) any thoughts?
 
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Baker Odom
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Bluffton
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Considering the troubles they've had with their servers just give it a bit. I've ordered stuff on Amazon before and not had it come out my account for a couple days.

P.S. Just to head of the obligatory "Amazon is not the Merch Store" comments...yes I know.
 
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Nathan Tiras
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California
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Hey Novarn!

I'd recommend you write in a ticket at support.riotgames.com so we can confirm your confirmation email against our DB.

Thanks for bearing with us and sorry for the confusion and experience thus far today!
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Nick LAROSA
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I can retrieve my order on the website. I also used guest checkout. Are you using the order status link at the bottom of the page? You also have to input your last name and e-mail. I hope you don't have any further difficulties.
 
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zack layton
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submitted a ticket. hoping this doesnt ruin any chances of getting a copy after all those hours of trying to get through to the order page. but thank you regardless for the advice
 
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