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Mechs vs. Minions» Forums » General

Subject: Shipping issue ording rss

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Matt Faulisi
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Everytime I go to click a button, it deletes my shipping info, Is anyone else having this problem? I click on complete order, it tells me my shipping info isn't filled out and boots me to the cart screen
 
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James Palmer
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Ayr
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Mattro19 wrote:
Everytime I go to click a button, it deletes my shipping info, Is anyone else having this problem? I click on complete order, it tells me my shipping info isn't filled out and boots me to the cart screen


Are you doing it as a guest? Perhaps if you make an account, and add your shipping information to your account, you won't have to enter it when you check out.

I'd also recommend trying a different browser.
 
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Matt Faulisi
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Yea I have tried 3 browsers, an iphone multiple accounts and guest accounts. The website won't let me finalize payment and from what I can tell, it's only happening to me.
 
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Chris Cantrell
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Mattro19 wrote:
Yea I have tried 3 browsers, an iphone multiple accounts and guest accounts. The website won't let me finalize payment and from what I can tell, it's only happening to me.


Reach out to our support guys, see if they can help you?

https://support.riotgames.com/

Sorry you're going through this, Matt.
 
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Matt Faulisi
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Thanks yea I have a ticket in, awaiting response
 
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Matt Faulisi
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Well I've been trying to order this game for 26 hours now, kinda sinking in I won't get a copy unless I pay $300 on ebay
 
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Chris Cantrell
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We'll get it straightened out. Our player support team is pretty crack-shot, they're just a bit under water right now. I've personally forwarded this concern along. I think you have the record for the longest order time; our servers largely stabilized this time yesterday.
 
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