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Mechs vs. Minions» Forums » General

Subject: Damnit Paypal! rss

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Jonny Borders
United Kingdom
Falmouth
Cornwall
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So I'm EU and eventually got through to checkout yesterday with a first shipment of the game.

Selected PayPal as the payment and carried on through to the PayPal website. Excitement.

On the PayPal site my preferred funding source doesn't seem to be there to select but below the 'Continue' button it says "You'll be able to review your order before you complete your purchase." So, I think I'll just hit continue and maybe I'll be able to select it on the next page.

Nope, the purchase goes through straight away on a funding source I do NOT want €80 coming out of so I panic and try to cancel the transaction via PayPal but can't. So I go back to Riot and cancel it from their end thinking I'll just go back and re-order. Nope. By then EU is on to the second shipment and it seems crazy to me to fork out €80 on something that isn't going to arrive for 2 months.

I've tried contacting both sides but nothing back yet. It's just so sad looking at that first shipment order cancelled in my Riot transaction history!
 
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Anthony Gambatese
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I had problems using PayPal as well
Eventually just used a credit card
 
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Jonny Borders
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Falmouth
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Yeah PayPay credit is the only form of credit card I have and it wasn't showing for whatever reason.
 
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Chris Cantrell
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jonnyborders wrote:
So I'm EU and eventually got through to checkout yesterday with a first shipment of the game.

Selected PayPal as the payment and carried on through to the PayPal website. Excitement.

On the PayPal site my preferred funding source doesn't seem to be there to select but below the 'Continue' button it says "You'll be able to review your order before you complete your purchase." So, I think I'll just hit continue and maybe I'll be able to select it on the next page.

Nope, the purchase goes through straight away on a funding source I do NOT want €80 coming out of so I panic and try to cancel the transaction via PayPal but can't. So I go back to Riot and cancel it from their end thinking I'll just go back and re-order. Nope. By then EU is on to the second shipment and it seems crazy to me to fork out €80 on something that isn't going to arrive for 2 months.

I've tried contacting both sides but nothing back yet. It's just so sad looking at that first shipment order cancelled in my Riot transaction history!


Who have you talked to on Riot's end? Could I get your support ticket number? I'll try to poke people on this end to at least get you an answer.
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Jonny Borders
United Kingdom
Falmouth
Cornwall
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Ah man thank you so much for the response. The support ticket is 23720778.
Not spoke to anyone about it yet. It's my own silly fault really. I just panicked with the funds being taken from somewhere I didn't want them to be!
 
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