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Wasteland Express Delivery Service» Forums » General

Subject: Pandasaurus Customer Service rss

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Ron Rhinehart
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Tigard
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Has anyone been able to get ahold of Pandasaurus WRT their Wasteland Express preorders? I tweeted at them (UGH) asking how to get ahold of them, and was told to email to news@pandasaurusgames.com, which I have done 3 times, with no response.

I suppose it's because I want to cancel my pre-order? Please let me know if you've found an avenue of communication better than email (or twitter, which is just the worst).

In the interim, it would be great if Panda could get a real e-commerce site set up, if they want to handle buying and selling directly. /rant
 
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Jake Rose
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Ca you still cancel through your credit card company/bank?
 
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Pandasaurus Games
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Hey,

We are in the process of some behind the scenes changes, but the person who normally runs customer service and the guy with the e-commerce (me) got our wires crossed on this.

Sorry about the delay.

I'm not at my computer, but well get it refunded today.
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Ron Rhinehart
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Just got your response on my email. Thank you for getting back to me!
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Patrick G.
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"A person is smart. People are dumb, panicky dangerous animals." Agent K. Oh my what he would think of people had he known about what the internet would become.....
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I had some issue getting my refund as well. But I finally did.

Glad to see they respond to your posts on bgg at least! haha.
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