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Subject: Alderac / AEG Great Experience rss

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Dan
United States
Chicago
Illinois
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Recently purchased Mystic Vale and unfortunately discovered that one of the cards was heat warped (likely from the printing process) and the manual had the middle page falling out (off the staples).

Emailed customer support, they asked for my address and rather promptly sent me replacements. No muss, no fuss. Great interaction that I will definitely remember.
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clarence neal

chattanooga
Tennessee
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I had a similar experience with getting some some replacement cards for Smash Up. Excellent customer service
 
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Jeff Michaud
United States
Longwood
Florida
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On-Line Want List Generator - Hopefully Making Math Trades a Little Bit Easier
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Captain Kirk, Captain Picard, Captain Sisko, Captain Janeway, Captain Archer
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publisher not retailer, if you want your post to last where it will be found and not buried in this forum in a day....

Alderac Entertainment Group (AEG)

imho ymmv
 
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