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Betrayal at House on the Hill: Widow's Walk» Forums » General

Subject: Missing Tokens Official PDF Replacement rss

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Eddie the Cranky Gamer
Canada
Edmonton
Alberta
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So I stumbled across this. Apparently four tokens (for haunts I have yet to play) were missing.

http://media.wizards.com/2016/downloads/widows_walk_tokens.p...
 
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Kristo Vaher
Estonia
Tallinn
Harjumaa
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Seriously? We will have to print stuff ourselves to play some scenarios?
 
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Benji T
Singapore
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I am not surprised, given the great number of scenarios. But i'm disappointed nonetheless.

TBH, this isn't an issue, since we have tons of tokens that can proxy. I'll get over it, just like the rest of the warts BAHOTH already has. (I've long since replaced my black clips with mini wooden pegs.)
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DGenerateKane

Eugene
Oregon
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Wait, so if we contact them they won't send us real tokens? We're stuck with homemade tokens?
 
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Daren S
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This annoys me too. It's their error. Shouldn't they slip some in an emvelope if we contact them? I'll even cover the stamp.
 
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Bucho Bucho
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So I have a pdf, how does that get me cardboard tokens?
 
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Eddie the Cranky Gamer
Canada
Edmonton
Alberta
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Bucho22 wrote:
So I have a pdf, how does that get me cardboard tokens?


Skills in arts and crafts, cardboard, glue, and a printer.
 
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Bucho Bucho
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apotheos wrote:

Skills in arts and crafts....


*sigh* I'm screwed.
 
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Eddie the Cranky Gamer
Canada
Edmonton
Alberta
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Not to excuse some poor customer service on their part, but it so astoundingly trivial to proxy a chit in that in the long run I really don't much care. It is unfortunate, and the distribution and notification of errata has been kind of bungled, but there you have it.
 
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DGenerateKane

Eugene
Oregon
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apotheos wrote:
Not to excuse some poor customer service on their part, but it so astoundingly trivial to proxy a chit in that in the long run I really don't much care. It is unfortunate, and the distribution and notification of errata has been kind of bungled, but there you have it.


You shouldn't excuse it, and I'm not excusing the response they gave me when I contacted them either.

Quote:
Thank you for contacting Wizards of the Coast Game Support. I've included a list of the tokens included in the Widow's Walk expansion below. Please note that tokens for a particular haunt may not have specific tokens for that haunt - in that case, players can use any token that they deem appropriate to stand in for that token.

6 Round tokens for each Survivor
1 Burial Mound
1 Fountain
4 Lock
24 Obstacle
6 Plant

Please feel free to contact us again if you have any questions or concerns!

Have fun gaming!


So they're claiming there never was supposed to be any of the missing tokens, even though the haunts specifically name them. This is the first company I've had a problem getting replacement parts from, and it sours me from ever buying a game published by Avalon Hill or Wizards of the Coast again.

Oh, and just an FYI before someone else starts saying again how easy it is to proxy another token. I'll tell you it isn't. I have serious memory issues and if I have a token out that says one thing but means another, I will remember what is supposed to be maybe 10% of the time. Maybe. My girlfriend has to be extremely patient with me when we play games because I can't remember much that has happened in during the game. I will have to print out the PDF and deal with paper tokens.
 
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Richard Sampson
United States
Ann Arbor
Michigan
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Yes the response seems odd considering they replaced all the tiles in the game when the 2nd edition was first printed because of the severe warping issues.
 
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