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BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: Gameseek feedback? rss

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Luke O'Rafferty
United Kingdom
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There seems to be a lot of deals on at the moment coming from Gameseek. However I have seen plenty of talk about whether or not the deals actually go through. Has anyone got any real feedback on Gameseek and whether products actually turn up? I'm personally avoiding giving them my money in the hope that it may or may not go through.
 
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Michael Burke
England
Newcastle (aka Geordie Land)
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I personally haven't had any issues with them.
 
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Andrew Johnson
United Kingdom
Derby
Derbyshire
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I have 2 pending orders - fingers crossed.
 
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anevil giraffe
United Kingdom
Cambridge
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never had a problem. Good quick delivery and service in my experience.
 
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Liam
Scotland
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I am BGG's official honey trap
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Moved from Hot Deals - Europe to Discussing Retailers.
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Dan Hughes
United Kingdom
Huddersfield
West Yorkshire
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Ordered something from them that they stated was in stock. They mark it shipped to me and say it'lol be 4-5 working days. Couple of weeks later I figure that I've waited long enough and raise a query with them. And then twice more over the next week or do as they don't respond. Finally get an email back from them saying that they have been able to get any copies of the game (which they had lied and told me they had sent) and do I want to wait until it comes in stock.

Erm. No. Give me my money back. I am convinced if I had not said anything they would have just kept my cash.

Will never deal with again.

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Luke O'Rafferty
United Kingdom
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Thanks for moving the post - sorry I hadn't realised this space existed
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WD Yoga
United Kingdom
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I have bought twice from them and have no problem.
 
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Ewen Pearson
United Kingdom
Shipley
West Yorkshire
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I've ordered from them twice, first time no problem, second time they sent the wrong game (not even similar). I had to chase refund, but got it in the end. This was early Nov 2015. I noticed at the time their rating on Amazon had plummeted, can't remember exactly what it was, but dropped from year 95% orders ok, to 30 days 70% okay or something like that. Just looked again and they are back up to 94%+. My guess is they messed up a load of orders around that time.
 
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Richard King
United Kingdom
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They are fine if they have the game in stock and it arrives undamaged. Their prices are sometimes the cheapest around.

However, be prepared for them to cancel orders and for them to package heavy board games in plastic bags or jiffy bags and deliver using Hermes,despite selecting Royal Mail.
When you return games be prepared to chase and chase for the replacement to be sent out. I have 2 games that I keep returning due to damage over the last 3 months, Planet Steam and Virgin Queen. I live in hope that one day I will receive a copy of these games undamaged. They have also sent me a previous returned copy of Planet Steam as the damage was in the same place.
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Simon Barnes
United Kingdom
Leigh
Lancs
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3 orders placed directly with them so far (6 games in total) all fulfilled without problems. Also bought stuff from them through Amazon, again no problems.

I suspect I won't get Exodus: Proxima Centauri because I think there is a glitch in their system (it allowed me to add the bundle to my basket even though it wasn't in stock).

I believe they are trying to become a google store (whatever that means) as I was asked to give feedback.
 
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Simon Clarke
United Kingdom
Bath
Somerset
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I've had two successful orders – fast delivery too.
 
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Inappropriate Andy
United Kingdom
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My only two orders have been perfectly quick and successful, both in the last 3 months.
 
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Peter Wood
United Kingdom
Newtownabbey
County Antrim
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I have ordered from them twice. Both times it was for an item they said they had in stock. First time I cancelled the order because it had not shipped after a week. Second time I decided to let it go if it ran late and see how long it actually took them. With this second order it took them around 10 days (8 working days) to ship. I don't know what shipping company they used but that order took over a week to arrive too. These guys are a "only use if you have no other choice" vendor for me.
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Russell Wheeler
United Kingdom
London
Greater London
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I've ordered directly through them for something (can't remember what) was a lot cheaper than other places.

It then went sold out...then a week or so later I had an email saying when they checked the stock it was damaged so couldn't fulfil my order. A friend buying a diff game got the same stock email.

They refunded both of us, but I've been wary ever since.

My advice would be, if you're desperate for the game, then don't rely on them. i.e. for a birthday or christmas present. However, if the price looks good, and you don't ultimately mind if you don't get it, then go for it.
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Ashley Ward
England
Salford
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Been able to pick up games with a good discount from RRP and received without issues.

 
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United Kingdom
Hinckley
Leics
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Just rec'd confirmation of despatch of 2x Kraftwagen @ £15 ea. No problems there then.
 
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