Does anyone have any advice or connections? I placed an order with Sombreros Productions on 10/5/16. I received a shipping notice with no tracking number on 10/7/16. I realized this weekend as I was updating my Geek Collection that I had not received my order. I sent a polite email to sales at rprod.com asking for more information and have yet to receive a response.
I had the same experience. They responded that Belgium to U.S. Mail takes about 6-8 weeks. I waited 8 weeks and still no package. I emailed them again and they said that they were sending a replacement out that day. I finally received it ~1 week later. I hope you get your stuff.