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Band of Brothers: Texas Arrows» Forums » General

Subject: Problem with BoB KS rss

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Paolo D'Ulisse
Italy
ROMA
Italy
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Hi everyone, I write here trying if possible to solve my problem. I was a proud owner of both Band of Brothers and Ghost Panzer... when the KS for the Texas Arrows expansion started, I decided to go all in, for all the games... At the end of august I finally received the KS package (paying 55 euros of customer taxes - I live in Roma - Italy), only to discover that 2 of the 3 games were badly damaged, while the third was just slightly damaged... the guide and the scenario bonus were in good condition... I wrote to the WP with some pictures of the games, and they were very kind to answer promptly, saying that they would have sent a package again as a gift, so as to not pay again the taxes... I was very happy for the kindness, but after their answer I have just receveived one mail with a tracking code (but it was referred to a package shipped before my first mail, and in fact referred to a shipment to another city) and nothing else... I wrote them again few times asking for some news, but have not received any answer till now... So I try to write here to check the situation, if possible... Sorry to bother and best regards!
(written in Consimworld too)
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