Gabriella Bohus
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I have reported 5 weeks ago, that my meeples are cracking in my copy of Quadropolis. I have not received any response from the company. I must say I am really disappointed.

Until now I have purchased games from this company. But after they made such low quality meeples for this game and they don't even show the sign of trying to repair the damage, I will think twice to buy any product from this company.

Sorry I am really frustrated and I am venting my anger, but this is just sad.
If don't receive some kid of response I will not buy any kind of product from this company...

Has anyone have eny kind of experience with their customer service.
 
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Samuel Hinz
Australia
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have you tried contacting them again in case your email didn't make it through or was accidentally misplaced?
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Jeff Rietveld
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Zeeland
Michigan
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Gallipop wrote:
I have reported 5 weeks ago, that my meeples are cracking in my copy of Quadropolis. I have not received any response from the company. I must say I am really disappointed.

Until now I have purchased games from this company. But after they made such low quality meeples for this game and they don't even show the sign of trying to repair the damage, I will think twice to buy any product from this company.

Sorry I am really frustrated and I am venting my anger, but this is just sad.
If don't receive some kid of response I will not buy any kind of product from this company...

Has anyone have eny kind of experience with their customer service.

Have you emailed more than once? I learned years ago to never assume an email goes through.
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J Smitty
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Also, are you using their Web form? I just put in a component replacement request from them, and had it at my door four days later.
 
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Bermondsey Battler
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Maryland
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Ditto, the web form worked almost instantly for me, although i am sti)l waiting for them to send the RIGHT Memoir 44 parts, as they sent the wrong thing first.
 
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