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Martians: A Story of Civilization» Forums » General

Subject: Missed Box(with components) rss

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Seok-yong Hong
South Korea
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Hello,,,

I bought this game at Essen 2016.

However, there are no Fist player 3D marker, Excavation machine 3D marker and Round 3D marker.

Even there no original Excavation machine marker and Round marker.
(First player maker is on punching board)

Krzysztof said "You received game and small brown box at Essen
Fist player 3D marker, Excavation machine 3D marker and Round 3D marker shoul be in this small box"

But I didn't receive any small brown box with Fist player 3D marker, Excavation machine 3D marker and Round 3D marker.

I received only a game box. (There are only one brown box with 3D action marker in game box)

Publisher still didn't give any respond.

What can I do?

Did anyone else get a respond from them?
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Martin Handrejk
Germany
Scheeßel
Deutschland
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“We do not stop playing because we grow old, we grow old because we stop playing!” ― Benjamin Franklin
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It seems that they are very busy at the moment. But i think you are right, i got this little brown Box and have everything together. And inside the box was the Fist player 3D marker, Excavation machine 3D marker and Round 3D marker.
When did you wrote your Problem-email? I think they have to send you this small box.
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RedImp Games
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We will send this box
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Seok-yong Hong
South Korea
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redimp wrote:
We will send this box


Thanks

How can I contact about this??
 
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Seok-yong Hong
South Korea
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theonlymad wrote:
It seems that they are very busy at the moment. But i think you are right, i got this little brown Box and have everything together. And inside the box was the Fist player 3D marker, Excavation machine 3D marker and Round 3D marker.
When did you wrote your Problem-email? I think they have to send you this small box.


I wrote email about 1 week ago..
 
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Pete E
Germany
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Egg Roll wrote:
redimp wrote:
We will send this box


Thanks

How can I contact about this??


Hi there, have you received the missing components by now? I have the same problem and contacted them thrice since mid-october via different channels and have not even received any kind of answer whatsoever.
 
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RedImp Games
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You should send e-mail to: customerservice[at]redimp.pl
 
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Pete E
Germany
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Hi there, I already did that two months ago and never heard anything back.
 
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Pete E
Germany
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Hi there, I finally received the missing components yesterday. Thank you!
 
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