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BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: Great, speedy service from Asmodee/FFG rss

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Rob Tarr
United States
Floyds Knobs
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I was missing a card in my copy of Arkham Horror: The Card Game (#45, "Burglary").

On Saturday, I filed a missing component request through the web form. They confirmed same-day that they had received the request.

On Monday, they shipped it.

On Wednesday, I received it.

Great job!
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Randy Moorehead
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Arvada
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I purchased Mansions of Madness (2nd) on Saturday from my FLGS. Was getting the figures ready for painting that evening and discovered one was missing. Filled out the form on the FFG webpage. Monday I received an email saying they would ship it out, and it arrived on Wednesday. Great service!
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