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Arkham Horror: The Card Game» Forums » General

Subject: Has somebody experience with cardhaus online store? rss

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Maryia Makovich
Belarus
Minsk
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Made pre-order in september on arkham lcg, mythos tales and mage wars arena. Opened my box last Thursday and there weren't all 3 copies of Arkham which I ordered and 1 pack of sleeves. Writed them e-mail immediately, yesterday one more, but they still keep silence... Can it be they are just ignoring me? cry
 
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Rob Rob
United States
Tampa
Florida
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Thursday was a major holiday here (Thanksgiving). You might want to give them a bit more time. I wouldn't be surprised they weren't all off for the long weekend.
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Maryia Makovich
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Robrob wrote:
Thursday was a major holiday here (Thanksgiving). You might want to give them a bit more time. I wouldn't be surprised they weren't all off for the long weekend.

So I should wait at least until monday? I thought they were working because they told earlier all week they will check e-mail, but don't answer the phone. But maybe you right. Thank you
 
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Anthony Gambatese
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Mentor
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I would email them again but I buy from them all the time.
To be honest I dont think I have ever had to give them a call so I am not sure how fast they are at responding but they are a very reputable company so other then the frustration of not getting everything you ordered I wouldnt worry about them ignoring you ... im sure they are either off for the holiday or just very busy
 
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David Jensen
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League City
Texas
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How was this resolved?

I use Cardhaus on occassion.
 
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Maryia Makovich
Belarus
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notyetsuperman wrote:
How was this resolved?

I use Cardhaus on occassion.

They answered me in cyber monday and immediately sent replacement. So everything is fine
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