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GMT Games» Forums » General

Subject: Just a quick shoutout to GMT... rss

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Michal Dziewonski
Spain
Manresa
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...and Deb, handling customer support in my case.

I received the game a while ago, but during the happy unpacking (nothing like those crazy things you see online, a very gentle and careful process) I realised one of the black unit blocks was missing. I sent a message to GMT asking for a replacement, and it arrived yesterday - thanks for taking care of your fans, GMT!
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Was George Orwell an Optimist?
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Martial Solal - Bluesine || Balade du 10 Mars || Just Friends || In & Out
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GMT forum

Or if you want them to see it this week: GMT forum on ConsimWorld
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David Goulette
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Vesper wrote:
...and Deb, handling customer support in my case.

I received the game a while ago, but during the happy unpacking (nothing like those crazy things you see online, a very gentle and careful process) I realised one of the black unit blocks was missing. I sent a message to GMT asking for a replacement, and it arrived yesterday - thanks for taking care of your fans, GMT!


I also had an issue with two of the gold blocks. They were an obviously different color than the rest. You could easily pick them out.

They sent replacements immediately and now I am all set. Great service, awesome company.

(Side comment, I don't know how they pull off such great product and service with such a small company.)
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Liam
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Moved from Sekigahara: The Unification of Japan to GMT Games.
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Jonathan C
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Iowa
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anaturalharmonic wrote:
Great service, awesome company.


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Couldn't agree more.
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