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Coffee Roaster» Forums » General

Subject: Have all Essen Pre orders been shipped? rss

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Suji Fu
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I am wondering if everyone has either received their Essen pre order or has received the shipping invoice for Coffee Roaster. I pre-ordered this game, plus several others, but have yet to receive the shipping invoice.

On the 18th of November, I was told there was an error in the reprint of the game, which resulted in the shipping delay.

I emailed Smoox last week, and he indicated all orders should go out last week. I have not heard anything else since then.
 
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Enrique Salvador de la Rosa
Spain
Santa Cruz de Tenerife
Santa Cruz de Tenerife
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As simple as that
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I live in Spain and I pre-ordered a copy Coffee Roaster that they sent to me the 7th of November but I haven't recieved it yet. The national postal service of my country hasn't recieved the parcel either so I aked Smoox to look it up on his end (Taiwan postal service) and it has supposedly reached Spain already. I should have recieved the parcel from the 22nd of November to the 26th of November but my postal service has no information about it whatsoever. I'm waiting now to see if Smoox can look further into it or if it finally gets here.

That's my situation right now.
 
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They call me Mister...
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I'm similar. Have been contacting TBD through Facebook as it seems to be the only way I got a reply.

Last reply I got was 1st December when I was told "All preorders will be shipped this week."

So fingers crossed.
 
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Suji Fu
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Enrique, hope you get your copy soon.

I last heard from TBD on the 29th of November. Since then, there has been no communication despite sending emails and geekmails. I'm just surprised since they were very responsive before.

Fingers crossed. I hope we get our orders shipped soon.
 
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Suji Fu
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Just got an update from Smoox. He shipped my order last week, but was too busy to send the shipping invoice yet. It is nice of him to send the games first before invoicing me.
 
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Chien-Tsun Chen
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Hello my friends,
Sorry for the long long wait!

The short answer is, except for the final one order yet to be shipped (because he hasn't replied me if he wants one or two copies of Coffee Roaster), all the other pre-orders have been shipped out before Dec 5.
There are 4 late comers (not thorough pre-order) to be shipped later this week.

To make the story behind this long long delay short, we've encountered:
- Mass production of Round House and Coffee Roaster was late.
- Round House Essen Promo was all left to the retailers/BGG Store in Essen, and the publisher finally decided to ask some copies back instead of printing more. So the promo will be shipped separately after they get the promo in hand.
- The player boards of Coffee Roaster was mis-printed (after the long wait for the mass print run!). And I got the replacements last Sunday, which caused further delay!

So, instead of sending out shipping quotes to those who have been waiting for too long, I decided to ship the packages out as quickly as possible. You will receive the quote soon, with some discount for your patience. meeple

I'll ship out the replacement player boards to those who have already received their Coffee Roaster in November with misprinted boards. So please bare with me for a bit more waiting. I'm sure you will get them before X'mas.

I'd like to thank you again for your support and PATIENCE. I'm so blessed to have customers like you. Thanks you!
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Kenny van den Bergh
Netherlands
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I received my Essen Pre order today. The game came with an extra set of boards packaged separately. I have looked at both sets of boards, but both are missing the stars mentioned in the rules.

I don't mind as it only lowers the difficulty and I don't need replacements, just thought you should know there are still some errors apparently.

The game looks great and I can't wait to start my first roast.
 
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Chien-Tsun Chen
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Fausticus1 wrote:
I received my Essen Pre order today. The game came with an extra set of boards packaged separately. I have looked at both sets of boards, but both are missing the stars mentioned in the rules.


Oops!
There are no stars on the upper right corner of the player boards?
I just check the remaining 20-ish sets of replacement boards and they are all correct.
I'm sorry for the mistakes again!
 
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