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Harry Potter: Hogwarts Battle» Forums » General

Subject: Customer service done correctly rss

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Max Maximus
United Kingdom
Liverpool
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Just wanted to post to let everyone know how good the customer service was USAopoly.

While my initial game did not contain some of the cards, i contacted them and was informed my cards would arrive shortly.

They arrived today with a bonus promo card
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Russell Blitz
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Echo that. Exactly the same experience. They were brilliant and sent replacements and promos promptly and without fuss to the uk.
 
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Avaclon Servante
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Same here. No fuss, just sent an email.

Great customer service!

 
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Cornixt
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Almost makes me wish I didn't receive a perfect set!
 
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Swampy Crocker
United States
Maine
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cornixt wrote:
Almost makes me wish I didn't receive a perfect set!


Is your game 5 missing the "Stupefy" cards? That is the most common flaw.

My only issue is trying to acquire all the promos they've released. Wish they would sell a $5 pack with them so I could have a "complete" set.
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Brent L
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They replaced a defective card in my deck, however I did not receive any promo cards

They did however replace the card quickly and without question. Props to USAopoly about that!
 
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