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Blood & Plunder» Forums » General

Subject: Customer Service.. just awesome rss

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David Wolf
United States
Glassboro
New Jersey
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Had a mispack on my kickstarter order.. was missing a longboat. Emailed Firelock and had a response in 24 hours and the replacement part in 72 hours.. just amazing and courteous service.

Tried to remind them that the ship card would be needed as well to save them double work.. just missed them as the boat had already shipped but again card mailed out next day and already in hand.

Here is hoping the game does well and Firelock has great success.

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mutton javelin
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Nice..


I am missing all my legendary figures and Howard Pyle minis.
(just sent the email)

cant wait to set sailarrrharrrharrrharrrharrrharrrharrrh
 
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