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Martians: A Story of Civilization» Forums » General

Subject: Missing components rss

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André Nordstrand
Norway
Stavanger
Rogaland
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It seems this might be a more suitable place to get a response.

I picked up a copy of this game as a result of the Kickstarter, and I got the box with the footprint and stuff. What I didn't get, was astronauts or meeples. None of those.

I contacted them through the Kickstarter-page (started mid November), but it seems I'm hitting a wall, with slow response time and odd questions back at me.

I have exactly 0 astronauts and exactly 0 meeeples.

So, here I am. Complaining. I would like to get the rest of my stuff, please.

André
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Jerod S.
United States
Mount Vernon
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I have not had luck either when trying to fulfill missing/broken parts through kickstarter. It seems that would be the logical step given I purchased it there. But what I have done is look up the company's actual website and contacted them directly there. Having said that I went to try and look it up for you. But it looks like their site isn't even completed yet???

http://redimpgames.com/

bizarre ... very bizarre
 
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Sebastian
Poland
Tychy
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André, have you looked under the paper insert?
I remember that few minis were there.
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André Nordstrand
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MordimerMort wrote:
André, have you looked under the paper insert?
I remember that few minis were there.


Yes, I've upended the box and checked everything - quadruple times.
 
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Marco Bonetti
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Reggio Emilia
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I have a similar problem, i've asked about it on the ks page and the designer write to me:
"please send e-mail to: customerservice@redimp.pl"
 
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Ben Croft
United Kingdom
Nottingham
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MordimerMort wrote:
André, have you looked under the paper insert?
I remember that few minis were there.


Thank you for that - My three KS special plastic pieces were in a bag under the insert... I was beginning to get worried!
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André Nordstrand
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I got a package from RedImp yesterday. Strange that they haven't replied on my inquiries, especially when they've sent it. My game is finally complete.
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Gerhard E. Kodys
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MordimerMort wrote:
André, have you looked under the paper insert?
I remember that few minis were there.
Just additional information: The plastic astronaut minis came in a litte cardboard box (with some bubble wrap and an extra choking hazard sheet) inside the game box. The 3D extra tokens 've been under the insert.
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Phillip Millman
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Potomac
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Thanks. I found mine there too.
 
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Raul
Romania
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I just got the KS edition and I have the 3D tokens missing. Nothing under box either. I'll contact redimp and hope to get them sent
 
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Raul
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Nevermind. The seller forgot to give me the box containing the 3D tokens.
 
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