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Subject: Anyone bought from www.fantasywelt.de? rss

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Mårten Cederholm
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Anyone used this webbshop?

Found an expansion that isn't available in English anymore, just wanna make sure they are legit.

Thanks in advance
 
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Christian Gienger
Germany
Germany
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Yes, they are.
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Michael Schneider
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Great shop. I can highly recommend them.

My favourite OGS.
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Mårten Cederholm
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Seems I can't pick shipping option.

It's 12 euros, which is quite a lot (the expansion is 20).
 
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Jan
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It's a german shop, if you live in Sweden it's the usual shipping costs in my experience.
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Mårten Cederholm
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Aeszett wrote:
It's a german shop, if you live in Sweden it's the usual shipping costs in my experience.


Ok.

I remember ordering from German electronic stores (computer stuff), but it was a couple of years ago and noticed it was the same shipping as within Sweden.
 
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Michael Schneider
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What are you trying to order?
Maybe I can ship it to you, if I can get it shipped for less...
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Leon
Germany
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This is the one and only shop in my opinion (especially for EN games). Ordered from them for many thousands of Euros and NEVER had any problems at all. In fact they have a very good customer service!

Highly recommended. Good choice.
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Mårten Cederholm
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CarlosSpicyweener wrote:
What are you trying to order?
Maybe I can ship it to you, if I can get it shipped for less...


To Sweden.

 
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Jakob Katrynski
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I've shopped there multiple times and never had problems. I also have the good fortune to live near their warehouse, so shipping isn't a problem
 
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Michael Schneider
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MuRRe wrote:
CarlosSpicyweener wrote:
What are you trying to order?
Maybe I can ship it to you, if I can get it shipped for less...


To Sweden.


Yes, but which item do you want to buy?
What expansion?

If it is light enough I can ship it cheaper...
 
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Leon
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PariahsHome wrote:
I've shopped there multiple times and never had problems. I also have the good fortune to live near their warehouse, so shipping isn't a problem


Oh man, I envy you sooo much. Down here in the south I always have to wait ages (1-2 days) for my parcels... This should be delivered by private courier.

Just ordered a few games there. Looking forward to the weekend!
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Mårten Cederholm
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CarlosSpicyweener wrote:
MuRRe wrote:
CarlosSpicyweener wrote:
What are you trying to order?
Maybe I can ship it to you, if I can get it shipped for less...


To Sweden.


Yes, but which item do you want to buy?
What expansion?

If it is light enough I can ship it cheaper...


Sorry.

Blood Bowl Foul Play (the german version which they have in stock)
 
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Michael Schneider
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According to BGG it weighs only 0,3kg so I guess I could ship it to for 3,70 but without tracking or insurance...

If you are interested send me a GM.
 
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Mårten Cederholm
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CarlosSpicyweener wrote:
According to BGG it weighs only 0,3kg so I guess I could ship it to for 3,70 but without tracking or insurance...

If you are interested send me a GM.


Thanks for the offer. I just took it , ordered directly from them.

But yeah, thanks for the offer.
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Live Forever
Germany
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Do you happen to know about items that are listed as "Lieferzeit ca. 2-4 Wochen"? Does this mean it really takes that time or is it simply out of stock? I´ve ordered several things and it´s been already 3 weeks, so hopefully it will be sent soon...
 
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Leon
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I do think their system is not really up to date. I ordered Terra Mystica with 2 weeks lead time and it got shipped the very day I ordered it.
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Jakob Katrynski
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I think it simply means "out of stock - replacement is ordered". They only seem to have 1-2 days, 2-4 weeks and preorder as delivery times.
 
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Kathrin
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Yiyio wrote:
Do you happen to know about items that are listed as "Lieferzeit ca. 2-4 Wochen"? Does this mean it really takes that time or is it simply out of stock? I´ve ordered several things and it´s been already 3 weeks, so hopefully it will be sent soon...

I've ordered from them a couple of times without problems. My most recent order, however, had an item that said 2-4 weeks. After 6 weeks (and the item being back in stock on their website since a couple of days earlier), still nothing, so I contacted them. Turns out it was actually a different item that was holding up my order (because the distributor had sent them the wrong item or something). They told me since it wasn't my fault, they'd send me the other items right away, and the missing one later, with no extra shipping charges. I'm okay with the proposed solution (and it sounds like it wasn't their fault either that things were taking longer than expected), but I think their communication/organization could be better. My guess is that if I hadn't asked about it, I'd probably still not have anything after 8 weeks.

Based on this experience, I recommend dropping them an email asking about the status of your order as soon as the 4 weeks are over (or earlier if the item is being shown as in stock on their website - you can also set an alarm to be notified when that happens), so that you get a better estimate on when it is going to be sent. Or to get things moving if it is stuck for similar reasons as my order.
I'd absolutely order from them again, but in the future I'm going to prod them a little sooner if things are taking longer than expected.
 
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Leon
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I call them from time to time. Their system is not always updated. Sometimes I got a few games that were marked preorder in their shop right away. As I mentioned earlier. Not the best system, but brilliant customer service!
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Marius Friedrichs
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I ordered from them numerous times and I'm really pleased with the shop in general.

Telrak wrote:
I call them from time to time. There system is not always updated. Sometimes I got a few games that were marked preorder in their shop right away. As I mentioned earlier. Not the best system, but brilliant customer service!

Yes, sadly the delivery times on some items aren't up to date but apart from that, the service is stellar.
 
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Live Forever
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Telrak wrote:
I do think their system is not really up to date. I ordered Terra Mystica with 2 weeks lead time and it got shipped the very day I ordered it.


I think this might be the case indeed. Two of the games were marked as 2-4 weeks and another one 5 - 10 days, but when I contacted them they told me they were not in stock and they didn't know when they would be in stock. Still, super quick answers and refunded me everything with no problems.
 
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Musashi Daryl
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MuRRe wrote:
Anyone used this webbshop?

Found an expansion that isn't available in English anymore, just wanna make sure they are legit.

Thanks in advance


I have that was maybe the worst decision of my life, i pre-order a game who just came out last week, and it seems it's a special lottery for their customers some had the game last week, and other have their account uncassible, no reponse to their mail to support team, and no news about the game.

This is fantastic totally recommand great shop to see the worst thing who can happend to you when you order online...

So to answer your question no they are not legit, they are just plain hustler...
 
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flitz flitzer
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I've bought from them recently. It said for an item on the website that it could take some time, and it did (~4-6 weeks). But I contacted them about appending the order in the mean-time and the response I got was fast, supportive and friendly. Once the order was marked as "shipped" in my account, I got the package two days later. All good.

I'd buy there again.
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Leon
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MusashiDaryl wrote:
MuRRe wrote:
Anyone used this webbshop?

Found an expansion that isn't available in English anymore, just wanna make sure they are legit.

Thanks in advance


I have that was maybe the worst decision of my life, i pre-order a game who just came out last week, and it seems it's a special lottery for their customers some had the game last week, and other have their account uncassible, no reponse to their mail to support team, and no news about the game.

This is fantastic totally recommand great shop to see the worst thing who can happend to you when you order online...

So to answer your question no they are not legit, they are just plain hustler...


Looks like some kind of personal vendetta. 3 threads three times.
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