Jeff Michaud
United States
Longwood
Florida
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On-Line Want List Generator - Hopefully Making Math Trades a Little Bit Easier
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For the 2nd time this week I've had a buyer tell me they got an "error" trying to select their paypal confirmed shipping address.

This is causing a problem for me as if I want to accept payment and ship paypal obviously is telling me I'm "ineligible" for paypal "seller protection", ie.

https://www.paypal.com/us/webapps/mpp/brc/seller-protection-...

Anyone noticing an uptick in this problem (of buyers/sender of money getting an "error" selecting paypal confirmed shipping address) recently?

As another data point in between these two buyers I had another buyer whose order came in w/their paypal confirmed shipping address and paypal telling me I'm eligible for seller protection.

I'm waiting on the 2nd buyer to see if they can provide me with the exact error paypal is giving them (first buyer never got back to me).

update: my buyer game me an update
Quote:
it's the first time it happened to me. When I chose my address, which I have before last time I used PP, it said I needed the approved mailing address, so I even tried a different address, tried logging off and back on...
 
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GeJayGe
United States
Windsor Hills
California
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PayPal is not a Retailer.

FWIW. YMMV.
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Jeff Michaud
United States
Longwood
Florida
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On-Line Want List Generator - Hopefully Making Math Trades a Little Bit Easier
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Gejayge wrote:
PayPal is not a Retailer.

you are semi-right... guess I should have posted this the the kitchen sink known as "hot deals". imho ymmv
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Lee Valentine
United States
Boston
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Jeff, just call PayPal directly. Login to your account first, and have your cell phone handy if you have two-factor authentication. They may give you a one-time call in code. Their customer service is usually on the ball. They want you to use Paypal for all your transactions, so it is in their interest to keep the process smooth. I know you may want to wait for an error code, but you may not have to.

Cheers,
Lee Valentine
 
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