Can I ask which email address you used.
I have tried contacting them via their web site but didn't get a reply.
I'd just like to say thank you to Bellwether Games for quickly and efficiently taking care of replacing the missing pink bait crystals that I had an issue with in my copy of Coldwater Crown.
I have to admit that I was half way through a two player game before we noticed that there was something fishy with the lack of pink bait not getting pulled from the bag during play!
A quick email to Bellwether Games produced a very quick reply with the missing parts showing up a few days later - excellent customer service!