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Subject: Still possible to purchase?/Is Mesomorph Games defunct? rss

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Jonathan Takagi
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I tried purchasing Piecepack via the Mesomorph website, but never heard anything from them - no acknowledgement of my order, no response to my questions via email. I should have been more wary before sending money via PayPal, especially since the website seems not to have been touched in years. Has anyone purchased anything from Mesomorph recently? At this point I am assuming that they are defunct and that my only recourse is to open a dispute with PayPal to get my money back.
 
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Aaron Dalton
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AFAIK they are indeed defunct. The best place now is to purchase them through Blue Panther Games. http://www.bluepantherllc.com/
 
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FullContactGEEK
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It's weird how their pricing is higher for international orders even before they add the shipping.
 
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Michael Van Biesbrouck
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lsamadi wrote:
It's weird how their pricing is higher for international orders even before they add the shipping.

The PayPal shopping cart doesn't let you provide different shipping rates for international orders, so web sites can give different international prices or make people purchase an item called `international shipping'.

Blue Panther provides excellent service and makes nice sets, particularly now that they have the new method of doing the backs. I have nine different sets from them.

PayPal should be able to handle a refund.
 
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David Boyle
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Here's an idea. When you write a post saying I think Mesomorph Games is defunct... how about writing MG and asking? Nobody did that, hence the bad information here.

To clarify: MG is still in business, still selling piecepacks.
http://www.mesomorph.com/

David Boyle
Mesomorph Games
 
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Jonathan Takagi
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DBoyle wrote:
Here's an idea. When you write a post saying I think Mesomorph Games is defunct... how about writing MG and asking? Nobody did that, hence the bad information here.

To clarify: MG is still in business, still selling piecepacks.
http://www.mesomorph.com/

David Boyle
Mesomorph Games

In my defense, I placed an order and immediately paid and received no reply or confirmation of my order. I later sent another email requesting more information and was met with no response. Only after opening a dispute with PayPal did I receive a reply, and I did finally receive Piecepack. So while I would now say that Mesomorph Games is still around, to those that are thinking of purchasing, I think it's only fair to describe my experience.
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Steve Jones
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To answer the question regarding the higher international shipping costs. Currently, international orders (those placed from outside the US) are priced at $3 more per item than domestic orders. This $3 covers the extra shipping involved. All orders outside North America ship by airmail by the way.

In an ideal situation, you would enter your address and country, and the website would provide you with an accurate shipping cost. This feature is coming soon...

Steve Jones
Blue Panther LLC
 
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Andy Van Zandt
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DBoyle wrote:
Here's an idea. When you write a post saying I think Mesomorph Games is defunct... how about writing MG and asking? Nobody did that, hence the bad information here.

while i realize this is an old post...
yikes. that response would have been rude and just a method to compound the bad PR emanating from this thread to start with, but since the original poster of this thread seems to have done exactly that (contacted the MG site), it makes it above and beyond the call of let's-yell-at-our-potential-patrons.
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I've never seen a flying hogfish. I saw one gliding once, but never flying, not actually flying.
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Quote:
while i realize this is an old post...
yikes. that response would have been rude and just a method to compound the bad PR emanating from this thread to start with, but since the original poster of this thread seems to have done exactly that (contacted the MG site), it makes it above and beyond the call of let's-yell-at-our-potential-patrons.

I agree! It may be an old post, but I've just now started looking for a set. No way I would purchase from someone who reacts to their customers like that - the OP was only asking if Mesomorph no longer existed as he hadn't heard anything from them - this would seem like the right forum to be asking that sort of question. Perhaps a post saying "Yes we're still here and sorry I've ignored you order and the money that came with it, I'll deal with it straight away, it never should have ended up with you asking Paypal to refund your money" would have been more appropriate? Or even, "sorry, I've had a stinking time recently and wasn't on the ball" would have been better than what amounts to ranting at your customers.
 
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Eric Franklin
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I ordered three weeks ago - not having seen this thread. When I e-mailed for confirmation, I received a response indicating that they had my order and would be shipping "tomorrow."

Three weeks later, they have ignored two e-mails with requests for updates and/or tracking. I filed a dispute with PayPal this morning.

Eric

UPDATE: Product arrived today. It was mailed on the sixth - three weeks after I placed the order. I'm impressed with the quality, but disappointed with the delay in shipping and lack of communication.
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