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Subject: missing piece rss

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ali Galahan
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I have purchased the retail version from miniature market, but the aberration boss head piece was missing in the bag. Has anyone else seen this problem?
 
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Brad P
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aligalahan wrote:
I have purchased the retail version from miniature market, but the aberration boss head piece was missing in the bag. Has anyone else seen this problem?


Go to mantic customer support page:

http://www.manticgames.com/contact.html

Tell them your issue and expect a replacement part(probably whole model just not missing head) in about 4 weeks. Play with the headless model until then. Paint your other stuff until then.
 
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ali Galahan
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Thanks. I have just created a ticket there.
 
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Jason Hartloff
United States
Albany
New York
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Yeah, I got my KS box, and missing arms on 1 mini, missing a small med pack or something in the blue minis, and have two of one of the heros, and missing another (still trying to figure out which one)...

BUT, Mantic has always had amazing customer service, which is one reason I try to back their projects.. so I am not worried about this getting sorted.
 
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Brad P
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NYColts18 wrote:
Yeah, I got my KS box, and missing arms on 1 mini, missing a small med pack or something in the blue minis, and have two of one of the heros, and missing another (still trying to figure out which one)...

BUT, Mantic has always had amazing customer service, which is one reason I try to back their projects.. so I am not worried about this getting sorted.


Post a pic of your blue guys and I will let you know who you are missing.
 
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ali Galahan
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Mantic games has not responded to my ticket after 10 days now. will post resolution.
 
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